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(单词翻译:双击或拖选)
Skills to Help You Perfect Your Communication
More and more people in business and elsewhere are beginning to understand how important communication really is. The ability to communicate well is what lights the fire in people, it's what turns great ideas into action, it's what makes all achievement possible. There's no secret 1)recipe for how to learn to communicate well. But there are some basic concepts that can be mastered with relative ease.
1. Make communication a top 2)priority1.
2. Be open to other people.
3. Create a 3)receptive environment for communication.
No matter how busy you find yourself during the workday, you absolutely must make time to communicate. All the brilliant ideas in the world are worthless if you don't share them. Communication can be accomplished2 in many ways, in meetings, in face-to-face 4)sessions with colleagues, just walking down the hall or stopping at the water cooler, or spending half an hour in the company lunch room. Communication absolutely has to be a two-way street, you have to share your ideas with others and listen to theirs.
Number two. Be open to other people: above, below and beside. Publilius Syrus, the great Roman poet, recognized this fact of human nature 2000 years ago: We are interested in others, when they are interested in us. If you can show your colleagues you are receptive to their ideas, they're more likely to be receptive to yours and to keep you honestly informed about the things you need to know. Show that you care about the future of the organization and that you care as much about them.
Three, create a receptive environment for communication. It's a basic fact about communicating with people: they won't say what they think and won't listen receptively to what you say, unless a foundation of 5)genuine trust and shared interest has been laid. How you really feel about communication, whether you are open or not comes through loud and clear, no matter what you say. You know right away if somebody is 6)approachable or if they are not. When you get that feeling, you can read a person by non-verbal communication and body language. You know when somebody is standing3 in the corner and saying, "Hey, I don't want to be talked to." How can you avoid sending that message? Be open, like people and let them know it. Being 7)down to earth and being humble4 is something that's extremely important.
Communication sometimes involves showing personal 8)vulnerability5 by putting your ideas 9)on the line, your sharing with others and asking them to share with you. That's not always easy, it takes work and time. Techniques have to be acquired and practised constantly, but take heart, practice does make perfect or very nearly so.
注释:
1) recipe [5resipi] n. 处方
2) priority [prai5Criti] n. 优先,优先权
3) receptive [ri5septiv] a. 善于接受的,能接纳的
4) session [5seFEn] n. 会议,开庭
5) genuine [5dVenjuin] a. 真实的,诚恳的
6) approachable [E5prEJtFEb(E)l] a. 平易近人的,亲切的
7) down to earth 实际的,不加渲染的
8) vulnerability [7vQlnErE5bIlEtI] n. 弱点,脆弱
9) on the line 和盘托出,无保留地说
精通交流有方法
越来越多从商或从事其他行业的人开始明白:交流、沟通真的很重要。善于交流的人能在群众中点燃激情,能将伟大的构想付诸实践,能使所有成功变成可能。如何精通交流,并无秘诀。不过,有几种基本观点可以较为容易掌握。
1. 以交流为第一要事;
2. 坦诚待人;
3. 为交流创设融洽的环境。
无论工作起来有多忙,你都绝对要找时间跟别人交流。如果不跟人分享,这世上所有绝妙的想法都是毫无价值的。交流的达成有多种途径:正式会议上,同事间面对面的小会上,只是走下大厅或者在冷水机旁停一停,又或是花半个小时在公司的餐厅。交流绝对是双向的,你必须与他人分享你的想法并倾听他们的。
第二,坦诚对待其他人,无论是上级、下级还是你的同级。伟大的罗马诗人,普布利流斯·西鲁斯在两千年前就明白了这种人类的天性:当他人对我们感兴趣时,我们也会对他们感兴趣。如果你能对同事表示乐于接受他们的意见,他们可能会更愿意接受你的,而且他们会对你想知道的事总是如实相告。请向大家表明你不但在乎团队的未来,而且也同样在乎他们。
第三,为交流创设融洽的环境。与人交往总有一个现象:除非有诚信和共同利益作基础,否则人们不会说出他们所想,也不会乐意听你说。不管你嘴上说什么,你到底对交流有何感受,你是否坦诚,是显而易见的。一个人亲切与否,你也一下子就可看出来。当你获此感觉,你便可以通过非言语的交流和身体语言读懂此人。你看得出一个人站在角落里,仿佛在说,“嘿,我不想和别人说话”。你又如何避免自己给人这种感觉呢?坦诚待人,热爱大家,并且让大家都知道。实事求是与谦虚待人是极为重要的。
交流有时还包含表露自己的不足,将自己的想法和盘托出,讲给他人听,同时也让他们说给你听。当然,那不是总那么容易的,需要努力和时间。技巧的获得需要不懈的努力。记住,熟能生巧,缔造完美,或者很接近完美。
1 priority | |
n.优先处理的事,居先,优先(权) | |
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2 accomplished | |
adj.有才艺的;有造诣的;达到了的 | |
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3 standing | |
n.持续,地位;adj.永久的,不动的,直立的,不流动的 | |
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4 humble | |
adj.谦卑的,恭顺的;地位低下的;v.降低,贬低 | |
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5 vulnerability | |
n.脆弱(性) | |
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