大家说英语 第478期:接听电话(2)

 　　Is taking messages really necessary¹? People can call back. 留话真的很重要吗？人们可以打回电话来啊。

　　Yes. Taking messages is necessary, Alex! They might² have important³ information⁴ for me. 阿莱克斯，留个话很重要！他们可能有重要的信息给我。

　　I guess so. What should I write in the messages? 我想也是。我留话要记录些什么？

　　Write down people's names and phone numbers. 记下人们的名字和电话号码。

　　I can do that. 这我可以做到。

　　You can also ask why they are calling. 你也可以问为什么他们打电话过来。

　　OK. I can write that in the message, too. 好的。我会在信息中记录下这一点。

　　Hi, Alex. How was⁵ your day? 嗨，阿莱克斯。今天怎么样？

　　It was OK. But I made⁷ a mistake⁸. Now Linda is mad⁶ at me again. 还好吧。但是我犯了个错误。琳达又生我的气了。

　　Really? What did⁹ you do? 真的吗？你做了什么？

　　I watched the office when she went out. 她出去的时候我盯着办公室来的。

　　She can't be mad about that! 她不会对这一点生气的！

　　No. She's mad because she didn't receive¹⁰ her phone messages. 是啊。她很生气是因为她没有收到电话留言。

　　Why not? 为什么没有？

　　I didn't take any messages. 我没有帮她留话。

　　Why not? 为什么不留？

　　I wasn't sure how. But Linda showed me. 我不确定该怎么留话。但是琳达教了我。

　　I learned¹¹ about phones today, too. 我今天也学到了和电话有关的事情。

　　What did you learn? 你学到了什么？

　　First, I learned to answer phones at work. Then I learned how to put people on hold. 首先，我学了回复工作相关的电话。然后我学会了怎么让人不挂断电话等候。

　　How do you do that? 你要怎么做呢？

　　You just say, "Please hold for a minute." 你只要说“请稍等一下”就可以了。

　　Now I can do that, too. 现在我也会了。

1 necessary   

adj.必需的，必要的；n.（pl.）必需品

参考例句：

• If necessary,give me a ring.如果需要，打个电话给我。
• Sleep is necessary to health.睡眠对健康是必要的。

2 might   

aux./v.(may的过去式)可能；可以，允许

参考例句：

• It looks as if it might snow.看起来好像要下雪了。
• Might I ask a question?我能问个问题吗？

3 important   

adj.重要的；重大的；严重的

参考例句：

• It's important to find out what he is doing.弄清他在干什么是重要的。
• This is a very important problem.这个问题很重要。

4 information   

n.起诉；信息，消息；知识；报告，通知，情报

参考例句：

• I hope the information I gave you was helpful.我希望我给你的消息对你有所帮助。
• We must get further information.我们必须获得更多的消息。

5 was   

v.(is,am的过去式)是，在

参考例句：

• He said he was right.他说他是正确的。
• He was cold and hungry.他又冷又饿。

6 mad   

adj.疯狂的，发疯的，生气的，愚蠢的，狂欢的；n.狂怒

参考例句：

• Don't fight with him, he is a mad man.别跟他打架, 他是疯子。
• Mother gets mad with me for coming home late.妈妈为我回家迟了而发火。

7 made   

v.make的过去式和过去分词

参考例句：

• They were not made in china.它们不是中国制造的。
• The monkey made a long arm for the peach.猴子伸臂去摘桃子。

8 mistake   

n.错误，误会；v.犯错，误认

参考例句：

• Don't make the same mistake again.不要再犯同样的错。
• I made a mistake but you should give me a chance.我犯了一次错误，但你应该给我一次机会。

9 did   

v.动词do的过去式

参考例句：

• How many goals did you score in the last game?上一场比赛你们进了几个球？
• Why did you choose basketball in the first place?你为何首先选择篮球呢？

10 receive   

v.接收；收到；得到

参考例句：

• He went to the door to receive his visitors.他到门口去迎接客人。
• I like to receive presents on my birthday.我喜欢在生日那天收到生日礼物。

11 learned   

adj.有学问的，博学的；learn的过去式和过去分词

参考例句：

• He went into a rage when he learned about it.他听到这事后勃然大怒。
• In this little village,he passed for a learned man.在这个小村子里，他被视为有学问的人。