有效沟通法则-保持积极的心态(3)

How to become an effective communicator.

 

有效沟通法则

 

Stay positive

 

保持积极的心态

 

 

Maintaining a positive attitude is crucial to productive communications.

 

Be constructive¹ rather than negative or complaining.

 

People shut down, effectively ending any real communication when they feel attacked or criticized.

 

Be encouraging and kind even when expressing concerns or displeasure.

 

1 constructive   

adj.建设的，建设性的

参考例句：

• We welcome constructive criticism.我们乐意接受有建设性的批评。
• He is beginning to deal with his anger in a constructive way.他开始用建设性的方法处理自己的怒气。