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(单词翻译:双击或拖选)
A: Thanks for coming in today, did you have any trou-
ble finding us? Please take a seat.
B: Thank you.
A: So, let’s get started; tell me a bit about your edu-
cational background.
B: Sure! Well, I graduated with honors from Chester-
ton University with a major in Business Adminis-
tration, with a specialization in Information Man-
agement, and I minored2 in psychology3. I chose
this course of study for two reasons: I wanted
to gain some practical, marketable skills, which
the information management track provided, and
I also feel that interpersonal skills are essential for
professional success, hence the minor1 in psychol-
ogy.
A: Interesting. And, your postgraduate4 studies?
B: Well, I am really passionate5 about consumer be-
havior, so I pursued a master’s in that area. I also
strive to keep my professional skills current, so
I continuously attend seminars and conferences
related management and customer service.
A: Very good. Now, tell me a little bit about your work
experience. I see here that you previously6 worked
at Oracle7.
B: Yeah, I worked as their customer support man-
ager, which brought me a breadth of experience
in both client care, and process management. I
supervised and coordinated8 the customer support
team as well as implemented9 new strategies to
achieve better customer satisfaction.
A: Interesting...
B: Yes,in this position I was able to make some
pretty significant contributions to the overall suc-
cess of the company. With the different initiatives
that we implemented, we lowered our churn rate
to about five percent, which had a direct impact
on revenue.
1 minor | |
adj.较小(少)的,较次要的;n.辅修学科;vi.辅修 | |
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2 minored | |
v.[主美国英语]副修,选修,兼修( minor的过去式和过去分词 ) | |
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3 psychology | |
n.心理,心理学,心理状态 | |
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4 postgraduate | |
adj.大学毕业后的,大学研究院的;n.研究生 | |
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5 passionate | |
adj.热情的,热烈的,激昂的,易动情的,易怒的,性情暴躁的 | |
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6 previously | |
adv.以前,先前(地) | |
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7 oracle | |
n.神谕,神谕处,预言 | |
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8 coordinated | |
adj.协调的 | |
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9 implemented | |
v.实现( implement的过去式和过去分词 );执行;贯彻;使生效 | |
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