Office口语 63关于客户关系的建议

Advice on client¹ relations

A: Carla, I know you’re kind of new in this business and I want to give you some advice.

B: Yes, Mr. Michaels?

A: You have to listen to what the client asks for.What you have just shown me is not at all in line with the client’s wishes.

B: I’m sorry, Mr. Michaels. Could you tell me where the problems are exactly? Maybe I misunderstood the client’s intentions.

关于客户关系的建议

A：卡拉，我知道在这种业务上你还是有点生疏。我想给你点忠告。

B：您请说，麦克尔斯先生。

A：你必须倾听客户要的是什么。你给我看的东西与客户的要求毫不相干。

B：对不起，麦克尔斯先生。您能告诉我问题到底在哪里吗？也许我理解错了客户的意图。

1 client   

n.委托人，当事人，顾客

参考例句：

• She can't come to the telephone;she's serving a client.她不能来接电话，她正在接待一位顾客。
• The lawyer produced a clever defence of his client.律师机智地为委托人辩护。