天天练口语：Make a Claim

Tom: I’m sorry, Mr. Smith, but I have to make a claim against you for quality discrepancy¹.

汤姆：史密斯先生，对不起，因质量不符，我不得不向你提出索赔。

Mr. Smith: What is it about?

史密斯先生：怎么回事？

Tom: It’s about the quality of the Offset² Printing Machine, Model AA-7895 shipped by you in May.

汤姆：是因为你们五月份运来的胶印机（型号：AA7895）的质量有问题。

Mr. Smith: Well, I’ll ask our manufacturers to look into the matter.

史密斯先生：好吧，我会叫我们的制造商对此事做个调查。

 

1 discrepancy   

n.不同；不符；差异；矛盾

参考例句：

• The discrepancy in their ages seemed not to matter.他们之间年龄的差异似乎没有多大关系。
• There was a discrepancy in the two reports of the accident.关于那次事故的两则报道有不一致之处。

2 offset   

n.分支，补偿；v.抵消，补偿

参考例句：

• Their wage increases would be offset by higher prices.他们增加的工资会被物价上涨所抵消。
• He put up his prices to offset the increased cost of materials.他提高了售价以补偿材料成本的增加。