BEP 79 INT – Travel: Making a Hotel Reservation

Today’s Business English Podcast lesson is on making a hotel reservation.

It’s something all of us need to do: Whether it’s for a company business trip, or for personal travel – we all need to, at some time or another, call a hotel to reserve a room. Of course, making reservations is not only useful for hotels but also for all sorts of situations – conferences, restaurants, airplane travel, and any other type of event that requires us to book in advance.

That is the skill that we will be practicing in this episode¹ – making reservations. Along the way, we’ll also be learning vocabulary for staying in hotels.

In the listening, Sarah Johnson is going on vacation with her husband. She calls the reservations desk at the Majestic² Hotel in New York, where a staff member, Tony, picks up the phone. As you listen, pay attention to the language Sarah uses, and try to answer the following questions.

Listening Questions:

1) What kind of room does Sarah want?

2) What extra request does Sarah have?

3) Tony makes a mistake while taking Sarah’s reservation. What is it?

1 episode   

n.（作品的一段）情节，插曲，系列事件中之一

参考例句：

• The episode was a huge embarrassment for all concerned.这段小插曲令所有有关人员都感到非常尴尬。
• This episode remains sharply engraved on my mind.这段经历至今仍深深地铭刻在我的心中。

2 majestic   

adj.雄伟的，壮丽的，庄严的，威严的，崇高的

参考例句：

• In the distance rose the majestic Alps.远处耸立着雄伟的阿尔卑斯山。
• He looks majestic in uniform.他穿上军装显得很威风。