打电话找人的英语对话

    商务活动常常会遇到接找某人的电话，这样的电话该如何回答呢？下面是三段比较经典的打电话找人的英语对话，这样接到此类电话就可以对答如流了。
    In this conversation, Sally is a receptionist for a major computer hardware¹ supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
    Sally: Just a moment, please. I'll transfer² you.
    Caller 1: Thank you.
    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
    Sally: I'm sorry, he's in a meeting. May I take a message?
    Caller 2: When will he be available?
    Sally: I don't know, sir. Would you like to leave a message?
    Caller: No, that's OK. I'll call back.
    Sally: Good morning. Ms Carling's office. What can I do for you?
    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
    Caller 3: That'll be fine. Thank you very much.
    中文参考：
    在这段对话中，Sally是一家大型电脑硬件供应商的接待员。今天早晨，一位私人秘书请了病假，Sally暂替她的工作。
    Sally: 早上好。ABC公司，我是Sally，请问您有什么事吗？
    Caller 1: 是的，我是Dave Michaels，请Amy Winters听电话。
    Sally: 请稍等。我给你转过去。
    Caller 1: 谢谢。
    Sally: 早上好。ABC公司，我是Sally，请问您找那位？
    Caller 2: 我是Lance Stevens，请你们的客户服务部经理接电话，好吗？
    Sally: 对不起，他在开会。要留个口信吗？
    Caller 2: 他什么时间方便？
    Sally: 我不知道，先生。您需要留个口信吗？
    Caller 2: 不用了。我会再打过来的。
    Sally: 早上好，Carling女士的办公室，我能为您做什么吗?
    Caller 3: 我是Marlene Casper，我要约见Carling女士，她知道我是谁。
    Sally: 请稍等，我查一下她的日程……您明天10:00可以会见Carling女士。
    Caller 3:很好。非常感谢。

1 hardware   

n.重型武器；五金器具；硬件

参考例句：

• He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
• That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。

2 transfer   

n. 迁移, 移动, 换车; v. 转移, 调转, 调任

参考例句：

• He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
• I intend to transfer the property to my son. 我想把这笔财产转给我儿子。