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(单词翻译:双击或拖选)
A: I'm quite upset! I want a new room and a refund1 for tonight.
B: Forgive me, sir, I haven't been told what the problem is.
A: I'm about to be swept away by millions of cockroaches2!
B: My apologies, sir. We'll transfer you to a new room at once and give you a full refund.
A: Thank you. I didn't want to have to take this to court.
B: Sir, we never want a guest to stay here mad or unhappy.
点击收听单词发音
1 refund | |
v.退还,偿还;n.归还,偿还额,退款 | |
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2 cockroaches | |
n.蟑螂( cockroach的名词复数 ) | |
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