考前快速提高空乘英语口语的方法

 　　民航旅客-机场-服务英语

　　1.入境

　　May I see your passport, please? 麻烦请给我你的护照。

　　Where are you staying? 将在那儿住宿?

　　Here is my passport / Here it is. 这是我的护照。

　　I will stay at Boston Hotel. 我将住在波士顿饭店。

　　What's the purpose of your visit? 旅行的目的为何?

　　Do you have a return ticket to Taiwan? 是否有台湾回程机票?

　　Sightseeing(Businese). 观光(公务)。

　　Yes, here it is. 有的，这就是回程机票。

　　How long will you be staying in the United States? 预计在美国停留多久?

　　How much money do you have with you? 你随身携带多少现金?

　　5 days. 5天。

　　I have 800 dollars. 大约800元。

　　I plan to stay for about 10 days. 预计停留约10天。

　　Good. Have a nice day. 祝你玩得愉快。

　　I'm just passing through. 我只是过境而已。

　　Thank you. 谢谢。

　　I am leaving for Geneva tonight. 今晚即动身前往日内瓦。

　　2.行李遗失

　　Where can I get my baggage? 我在何处可取得行李?

　　It's a small ovemight bag. It's light brown. 它是一个茶色小旅行袋。

　　I can'find my baggage. 我找不到我的行李。

　　Please wait for a moment while we are investigating. 我们正在调查，请稍等一下。

　　Here is my claim tag. 这是我的行李票。

　　We may have lost some baggage so we'd like to make a lost baggage report.

　　Would you come with me to the office? 我们可能遗失了几件行李，所以必须填份行李遗失报告。

　　请和我到办公室。

　　Could you please check it urgently? 是否可麻烦紧急查询?

　　How soon will I find out? 多快可找到?

　　How many pieces of baggage have you lost? 你总共遗失了几件行李?

　　Please deliver the baggage to my hotel as soon as you've located it.

　　一旦找到行李，请立即送到我停留的饭店。

　　Can you describe your baggage? 请描述你的行李。

　　How can you help me if you can't find my baggage today? 若是今天无法找到行李，你可如何帮助我?

　　It is a medium-sized Samsonite, and it's gray. 它是一个中型的灰色绅耐特皮箱。

　　I'd like to purchase what I need for the night. 我想要购买过夜所需的用品。

　　It is a large leather suitcase with my name tag. It's dark blue.

　　它是一个上面系有我名牌的大型皮制黑蓝色行李箱。

　　3.海关申报

　　Your passport and declaration card, please. 请出示护照和申报单。

　　This is a souvenir that I'm taking to Taiwan. 这是我要带去台湾的当地纪念品。

　　Do you have anything to declare? 是否有任何东西需要申报?

　　Do you have any liquor or cigarettes? 你有携带任何酒类或香烟吗?

　　No, I don't. 没有。

　　Yes, I have two bottles of whisky. 是的，我带了两瓶酒。

　　Please open this bag. 请打开这个袋子。

　　The camera is for my personal use. 这个相机是我私人使用的。

　　What are these? 这些东西是做何用?

　　you'll have to pay duty on this. 你必须为这项物品缴付税金。

　　These are for my personal use. 这些是我私人使用的东西。

　　Do you have any other baggage? 你还有其它行李吗?

　　These are gifts for my friends. 这些是给朋友的礼物。

　　O.K. Please give this declaration card to that officer at the exit.

　　好了!请将这张申报卡交给出口处的官员。

　　4.旅游信息

　　Where is the tourist information? 旅游咨询中心在那里?

　　Can you recommend a hotel which is not too expensive? 是否可建议一间较为廉价的旅馆?

　　Is there an airport bus to the city? 是否有机场巴士可到市区?

　　Is there a hotel which costs under 50 dollars a night? 是否有每晚花费在50美元以下的饭店?

　　Where is the bus stop(taxi stand)? 巴士站牌(出租车招呼站)在那里?

　　Could you recommend a hotel in the city center? 是否可建议一家位于市中心的旅馆?

　　Where can I get the limousine¹ for Hilton Hotel? 我在何处可搭乘希尔顿饭店的接泊巴士?

　　I'd like to stay at a hotel near the station (beach). 我想要住在靠近车站(海滩)的饭店。

　　How can I get to Hilton Hotel? 我要如何才能到达希尔顿饭店?

　　How much is it per night? 每晚费用为多少?

　　Do you have a hotel list? 这儿有饭店目录吗?

　　Does it include tax and service charge? 费用是否包含税与服务费?

　　Can I have a youth hostel² list? 是否可提供我一份青年招待所的目录?

　　Is breakast included? 早餐是否已包含于费用内?

　　May I have a city map? 是否可给我一份城市地图?

　　Is there a discount for staying several days? 若停留数日是否有任何折扣?

　　Can I reserve a hotel(rent a car)here? 我是否可在此预订饭店(租车)?

　　I'd like to stay for two nights. 我想要停留两晚。

　　5.机位预约、确认篇

　　虽然现在许多航空公司已取消72小时前需确认机位的手续，然而，以防万一，最好仍在回程

　　或前往下一段旅程前打电话确认机位无误。若机位预订有问题，最好马上重新订位，以免延误行程。

　　Hello. This is United Airlines. 联合航空，您好。

　　I'd like to reconfirm my flight. 我想要再确认班机。

　　What's your name and flight number? 请说您的大名与班机号码?

　　My name is Jerry Cheng, and the flight number is UA 003 for Los Angeles.

　　我的名字是杰瑞?陈，班机号码是飞往洛杉机的联合航空003班机。

　　When is it?June 10th. 行程是那一天?6月10日。

　　I'd like to make sure of the time it leaves. 我想要确认班机时间没有改变。

　　I can't find your name. Really? 我找不到您的大名。真的?

　　May I have your name again? 请再告诉我一次您的大名?

　　I still can't find your name on the reservation list. 我仍然无法在订位名单中找到您的名字。

　　Anyway, we have seats for new bookings on this flight. No problem.

　　别担心，这班班机仍有空位提供新的订位者。

　　One economy class seat, is that right?一个经济舱座位，对吗?

　　Now you have been booked. 没问题，您已完成订位。

　　Thanks a lot. What time do you start check-in?谢谢。你们何时开始办理登机?

　　Two hours before departure time. 起飞前2小时。

　　You must check-in at least one hour before. 你必须在至少1小时前办理登机。

　　【飞机客满时】

　　Then, please give me a new reservation. 那么，请帮我重新订位。

　　Sorry, this flight is full. 抱歉，这班飞机已客满。

　　What is the possibility of my getting a seat if I wait?

　　若是我在此等候，有机位的机率有多大?

　　When will the next flight to Los Angeles leave?下一班飞往洛杉机的班机何时起飞?

　　The day after tomorrow, Friday. 后天，星期五。

　　That will be fine. What's the flight number and departure time?

　　太好了。请告诉我班机号码与起飞时间?

　　What is the fare? 费用多少?

　　上机实用英语

　　(出示登机证予服务人员)

　　我的座位在那里? Where is my seat?

　　我能将手提行李放在这儿吗? Can I put my baggage here ?

　　是否可替我更换座位? Could you change my seat, please?

　　我是否可将座位向後倾倒? (向後座的乘客说) May I recline my seat?

　　我是否可抽烟? May I somke?

　　需要什麼饮料吗? What kind of drinks do you want?

　　机上提供那些饮料? What kind of drinks do you have?

　　咖啡、茶、果汁、可乐、啤酒和调酒。 We have coffee, tea, juice, coke, beer and cocktails³.

　　晚餐想吃牛肉、鸡肉或是鱼? Which would you like for dinner, beef, chicken or fish?

　　请给我加水威士忌。 Scotch⁴ and water, please.

　　请给我牛肉。 Beef, please.

　　我觉得有些冷(热)。 I feel cold(hot).

　　请给我一个枕头和毛毯。 May I have a pillow and a blanket, please?

　　机上有中文报纸或杂志吗? Do you have any Chinese newspapers (magazines)?

　　我觉得有些不舒服，是否可给我一些药? I feel a little sick, Can I have some medicine?

　　还有多久到达檀香山? How much longer does it take to get to Honolulu?

　　这班班机會准时到达吗? Will this flight get there on time?

　　我担心能否赶上转机班机。 I’m anxious about my connecting flight.

　　请告诉我如何填写这张表格? Could you tell me how to fill in this form?

　　旅行常用词汇之机场指示篇

　　机场费　　　　airport fee

　　国际机场　　　international airport

　　国内机场　　　domestic airport

　　机场候机楼　　airport terminal

　　国际候机楼　　international terminal

　　国际航班出港　international departure

　　国内航班出站　domestic departure

　　卫星楼　　　　satellite

　　人口　　　　　in

　　出口　　　　　exit; out; way out

　　进站(进港、到达) arrivals

　　不需报关　　　nothing to declare

　　海关　　　　　customs

　　登机口　　　　gate; departure gate

　　候机室　　　　departure lounge

　　航班号　　　　FLT No (flight number)

　　来自......　　arriving from

　　预计时间　　　scheduled time (SCHED)

　　实际时间　　　actual time

　　已降落　　　　landed

　　前往......　　departure to

　　起飞时间　　　departure time

　　延误　　　　　delayed

　　登机　　　　　boarding

　　由此乘电梯前往登机 stairs and lifts to departures

　　迎宾处　　　　greeting arriving

　　由此上楼　　　up; upstairs

　　由此下楼　　　down; downstairs

　　银行　　　　　bank

　　货币兑换处　　money exchange; currency exchange

　　订旅馆　　　　hotel reservation

　　行李暂存箱　　luggage locker⁵

　　出站(出港、离开) departures

　　登机手续办理　check-in

　　登机牌　　　　boarding pass (card)

　　护照检查处　　passport control immigration

　　行李领取处　　luggage claim; baggage claim

　　国际航班旅客　international passengers

　　中转　　　　　transfers

　　中转旅客　　　transfer passengers

　　中转处　　　　transfer correspondence

　　过境　　　　　transit⁶

　　报关物品　　　goods to declare

　　贵宾室　　　　V. I. P. room

　　购票处　　　　ticket office

　　付款处　　　　cash

　　出租车　　　　taxi

　　出租车乘车点　Taxipick-up point

　　大轿车乘车点　coachpick-up point

　　航空公司汽车服务处 airline coach service

　　租车处(旅客自己驾车) car hire

　　公共汽车　　　bus; coach service

　　公用电话　　　public phone; telephone

　　厕所　　　　　toilet; W. C; lavatories; rest room

　　男厕　　　　　men's; gent's; gentlemen's

　　女厕　　　　　women's; lady's

　　餐厅　　　　　restaurant

　　酒吧　　　　　bar

　　咖啡馆　　　　coffee shop; cafe

　　免税店　　　　duty-free shop

　　邮局　　　　　post office

　　出售火车票　　rail ticket

　　旅行安排　　　tour arrangement

　　行李牌　　　　luggage tag

1 limousine   

n.豪华轿车

参考例句：

• A chauffeur opened the door of the limousine for the grand lady.司机为这个高贵的女士打开了豪华轿车的车门。
• We arrived in fine style in a hired limousine.我们很气派地乘坐出租的豪华汽车到达那里。

2 hostel   

n.（学生）宿舍，招待所

参考例句：

• I lived in a hostel while I was a student.我求学期间住在青年招待所里。
• He says he's staying at a Youth Hostel.他说他现住在一家青年招待所。

3 cocktails   

n.鸡尾酒( cocktail的名词复数 )；餐前开胃菜；混合物

参考例句：

• Come about 4 o'clock. We'll have cocktails and grill steaks. 请四点钟左右来，我们喝鸡尾酒，吃烤牛排。 来自辞典例句
• Cocktails were a nasty American habit. 喝鸡尾酒是讨厌的美国习惯。 来自辞典例句

4 scotch   

n.伤口，刻痕；苏格兰威士忌酒；v.粉碎，消灭，阻止；adj.苏格兰(人)的

参考例句：

• Facts will eventually scotch these rumours.这种谣言在事实面前将不攻自破。
• Italy was full of fine views and virtually empty of Scotch whiskey.意大利多的是美景，真正缺的是苏格兰威士忌。

5 locker   

n.更衣箱，储物柜，冷藏室，上锁的人

参考例句：

• At the swimming pool I put my clothes in a locker.在游泳池我把衣服锁在小柜里。
• He moved into the locker room and began to slip out of his scrub suit.他走进更衣室把手术服脱下来。

6 transit   

n.经过，运输；vt.穿越，旋转；vi.越过

参考例句：

• His luggage was lost in transit.他的行李在运送中丢失。
• The canal can transit a total of 50 ships daily.这条运河每天能通过50条船。