礼节美语 Business Etiquette 077（在线收听）

陈豪在北京的ABC美国公司工作。他散会后跟同事Amy一起往外走。

(Office ambience)

A：CH, What happened to you during your presentation?

C：你注意到什么了吗？

A：You were doing a great job. You obviously had done extensive research. You had good materials. You were completely confident until half-way through.

C：这么说你能看出我后半截很不自在？

A：Yes. You suddenly became unsure of your self.

C：唉，都是因为Mr. Stone, 上个月从纽约来的副总。

A：What about him?

C：他根本没看我，一直在看其他文件。

A：Did you try to ignore that?

C：我也试着不去管他，可注意力就是集中不起来。

A：Did Mr. Stone do anything else?

C：他还在椅子上转来转去，不断看窗外。

A：He's the key decision maker these days.

C：是啊，现在公司一切都是他说了算，更糟糕的是，他刚刚让秘书通知我，要找我谈话。

A：Try not to let this upset you too much until you meet with him. Let me know what happens, will you?

******

陈豪下午去找Amy。

A：How did things go with Mr. Stone?

C：完全是虚惊一场。Mr. Stone还表扬我，说我工作很有成绩。

A：That's great.

C：看他早上开会时的表现，难道我的担心是多余的吗？

A：You were reading his body language this morning and he clearly wasn't sending a positive message.

C：Body language? 肢体语言？

A：Words aren't the only way we communicate. We send messages with our bodies.

C：那Mr. Stone的肢体语言为什么跟他的想法不一样呢？

A：Perhaps he was distracted or had something else on his mind. Evidently he was listening to you, but that is not the impression you got.

C：下次再遇到这种情况，我应该怎么办呢？

A：Normally, you could have stopped at that point and asked for questions or opinions, specifically addressing the person who didn't seem to be involved.

C：停下来征求意见和问题？可Mr. Stone是老板啊？

A：In this case, you were in a tough spot since he is the vice-president.

C：你别说，有了这件事，我今后肯定会特别注意自己的肢体语言。

A：That's a good lesson for all of us. Too often we send nonverbal messages without being aware of how others interpret them.

C：这么说来，很多误解都是在不知不觉之中产生的。

A：Body language can be used to impress people or to turn them off. It is directly related to good manners if you think about it.

C：肢体语言怎么会跟一个人的礼貌和修养有关系呢？

A：Positive body language like giving someone your full attention and having a pleasant expression on your face are all part of showing courtesy and respect.

C：注意听别人讲话本身就是对别人的尊重。