I waved my hand to get the waiter’s attention.
Waiter: Yes?
Leslie: The check, please.
Waiter: Would you like any dessert, or some tea or coffee?
Leslie: No, just the check. Thanks.
Waiter: Here you are. I’ll ring that up for you when you’re ready.
Leslie: Thank you. Oh, there seems to be a mistake on our bill. We didn’t order this appetizer.
Waiter: Let me check this and I’ll be right back...Here you are. I’ve adjusted the check. I took off the appetizer.
Leslie: Thanks, but there still seems to be a problem. We had a two-for-one coupon, but we’ve been charged for both meals.
Waiter: I’m sorry, but you needed to present the coupon to me when you placed your order, not when you’ve finished your meal.
Leslie: That isn’t stated on the coupon. I don’t want to be a pain, but could I see the manager, please?
Waiter: I’ll see if she’s available...I talked to the manager and she said to make an exception in this case and to give you the discount.
Leslie: Okay, thanks.
Script by Dr. Lucy Tse
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