最宝贵的员工：缓解紧张的高手

　　4 Workplace Peacekeepers Who Get Attention

　　引起上司注意的4中职场调解员

　　Furloughs, layoffs, burdened bosses, and stressed coworkers: Tension can stifleyour office and kill productivity. But if you can defusethat tension, you may also be making yourself a valuable employee, even if you're not the manager.

　　休假、裁员、承受超负荷的老板、处于高压中的同事：紧张会使你的办公室生活窒息，扼杀你的产能。但是如果你能够消除这份紧张，即使你不是经理，你也可以成为一名有价值的员工。

　　"Being the office tension manager can be a wonderful reputation to have," says corporate trainer Marlene Caroselli. "Every time you resolve a conflict you really enhance your own skills."

　　企业培训家Marlene Caroselli说：“成为办公室的解压经理会为你应得不错的名声，每当你解决了一次冲突，你就确确实实的提高了自己的能力。”

　　Consider these four types of tension tamers:

　　参考以下四种紧缓解紧张的高手：

　　The Charmer

　　有魅力的人

　　"They know the exact moment to insert humor that breaks the tension at work," says Kathi Elster, coauthorof "Working With You Is Killing Me."

　　"Working With You Is Killing Me."一书的作者Kathi Elster说：“他们能够把握最佳时机插入幽默来打破工作上的紧张。”

　　The charmer doesn't crack one-liners or riff on the boss's toupee, though. Instead, she:

　　虽然有魅力的人不会说一些俏皮话或是拿老板的假发开刷，但是她会：

　　1) Focuses on policies, not people. "It could be a lot of fun to make fun of a mean boss, but it doesn't cut tension because it has a dark edge and it could get you into trouble," said Elster's coauthor Katherine Crowley.

　　将调侃重点放在政策上，而不是针对人。Elster的合著者Katherine Crowley说：“虽然拿吝啬的上司开玩笑会有很多乐趣，但并不会消除大家的紧张感，因为这是一个黑色地带，还有可能会给你带来麻烦。”

　　2) Tests the office humor quotient. "We work with a high-tech company where all the staff have piercings and tattoos," said Crowley. "Their tension-cutting jokes are going to be very different than the jokes at a bank."

　　测试办公室幽默情商。Crowley说：“我们在一家高科技公司工作，里面所有的员工都有刺青。他们缓解紧张时说的笑话肯定和银行的大大不同。”

　　3) Renames it. Reframe furloughs as "funloughs" and say it lightly, with confidence that everything will work out.

　　重新命名。将 “furloughs”重新命名为“funloughs”，并用轻松地，相信一切都将搞定的语气说出来。

　　The Big Thinker

　　深谋远虑者

　　"Very few things are life-or-death, unless you're working in an emergency room," says Crowley.

　　Crowley说：“除非你是在急诊室工作，否则没多少事情是生命攸关的。”

　　The big thinker puts workplace tension in perspective, cutting it by reminding people that what's happening now is temporary -- even if it is the recession.

　　深谋远虑者会正确透视职场上的紧张，通过提醒同事现在发生的事情只是临时的(即使是经济不景气也是一样的)来消除大家的紧张。