你认为高级主管应该有怎样的素质呢？

　　2.Do you have creativity，the ability to communicate，sense of personal responsibilities，the ability to solve problems?

　　你具备创造力、沟通能力、个人责任感和解决问题的能力等这些能力吗？

　　3.Have you ever done any practical work on it?

　　你有过什么实战经验吗？

　　4.Why do you think you are qualified for the senior manager?

　　你为什么觉得自己可以胜任高级经理一职？

　　5.I helped my boss organize some grand ceremonies and maintained close relations with newspapers, magazines, the radio and the TV.

　　我协助老板组织了几次盛大的庆典活动， 并同报纸、杂志、电台和电视台保持密切联系。

　　6.If I am not in the service center, I will assist others in resolving the consumer complaints.

　　如果我不在客服中心工作，我会协助其他同事处理客户投诉。

　　7.I am skilled in management, and I was once credited for preventing a well-known company from bankruptcy.

　　我擅长管理，曾因挽救一家知名公司免于破产而受到人们的好评。

　　8.I would study the present system to see what improvements could be made and assess the feeling of the staff before making any decisions.

　　在作出任何决定前，我要先研究一下现有的流程，看看该改进什么，并且对雇员们的看法作一下评估。

　　9.What about management?

　　你的管理能力怎么样？

　　10.I used to make personal system reform plans for a large enterprise.

　　我曾为一家大型企业制订人事制度改革的计划。

　　Dialogue 1

　　对话一

　　A: What qualities do you think a senior executive should possess?

　　A: 你认为高级主管应该有怎样的素质？

　　B: Generally speaking, he needs creativity，the ability to communicate, sense of personal responsibilities, the ability to solve problems and so on.

　　B: 一般来讲，需要具备创造力、沟通能力、个人责任感和解决问题的能力。

　　A: Do you have all these qualities?

　　A: 这些能力你具备吗？

　　B: Yes, I have all of them. I am totally competent to be a senior executive.

　　B: 是的，所有这些素质我都具备，我完全可以胜任高级主管。

　　Dialogue 2

　　对话二

　　A: What did you do at that company?

　　A: 你在那家公司做什么?

　　B: I helped my boss organize some grand ceremonies and maintained close relations with newspapers, magazines, the radio and the TV.

　　B: 我协助老板组织了几次盛大的庆典活动，并同报纸、杂志、电台和电视台保持密切联系。

　　A: If a consumer complains about the quality of your products, what will you do?

　　A: 如果客户抱怨你们产品质量，你会怎么处理？

　　B: If I am not in the service center, I will assist others in resolving the consumer complaints. And pass the criticism on to the relevant department.

　　B: 如果我不在客服中心工作，我会协助其他同事处理客户投诉，并把意见转达给相关部门。