生活必备技能-有效沟通和磋商(在线收听) |
Effective communication and negotiating. Give the people in your life the information they need rather than expecting them to know the unknowable.
Don't try to read other people's minds, and don't make other people try to read yours.
Most problems, big and small, within a family,friendship, or business relationship, start with bad communication.
Speak honestly, and then give others a voice and show them that their words matter.
And remember that compromise and effective negotiating are vital parts of effective communication.
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