有效沟通法则-关注结果(5)(在线收听

How to become an effective communicator.
 
有效沟通法则
 
Focus on the result
 
关注结果
 
It's important to figure out what result you are after before you start the conversation.
 
Knowing your objective helps you to direct the conversation and to remain on point.
 
What are you hoping to accomplish? Are you trying togive help, resolve a conflict, or collaborate on a project or issue? Are you seeking advice or trying to influence behavior? Your desired outcome helps to determine the flow of communication.
 
  原文地址:http://www.tingroom.com/lesson/englishfmlistening/tingroomradio/348770.html