有效沟通法则-后续工作(9)(在线收听) |
How to become an effective communicator.
有效沟通法则
Follow-up
后续工作
Be clear about what actions will be taken and establish accountability.
Confirm dead lines, responsibility, and expectations.
If relevant, document any agreements in writing.
A clear understanding of what is supposed to happen next can help avoid a conflict later on.
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