有效沟通法则-后续工作(9)(在线收听

How to become an effective communicator.
 
有效沟通法则
 
Follow-up
 
后续工作
 
Be clear about what actions will be taken and establish accountability.
 
Confirm dead lines, responsibility, and expectations.
 
If relevant, document any agreements in writing.
 
A clear understanding of what is supposed to happen next can help avoid a conflict later on.
 
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