林超伦实战口译练习笔记 第80期:罗克维尔第一接触点（在线收听）

 　　Third, Rockwell First Point Contact. It is a global provider of complete customer contact solutions that support multiple channels, including voice, e-mail, web, wireless and VoIP, through a unique open interaction infrastructure. The first to develop technology to help automate customer call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service.