在这节商务英语播客中，我们来看下如何解释和描述操作。我们也会看下普通的计算机词汇。

　　In our jobs, we often have to tell people about procedures and processes – explaining how to do something. This can be more formal – for example giving government visitors a demonstration of a production line – or informal – for example showing a colleague how to use the photocopier.

　　工作中，我们经常要告诉他人操作和步骤——解释如何做某事。可以是正式的，比如向政府参观者进行生产线的示范，也可以是非正式的，比如给同事介绍如何使用影印机。

　　Today’s dialogue is a common situation where describing a procedure is useful – giving someone help. It takes place at Elektra, a fashion design company. You’ll hear Sandy, an accountant, call Felipe, who works in the IT department. Sandy is having a problem with her computer and Felipe describes to her the procedure for fixing it.

　　今天的会话涉及到的是描述如何操作是有用的——能给别人帮助。对话发生在一家时装设计公司Elektra。公司会计Sandy给在IT部门工作的Felipe打电话。Sandy的电脑有问题， Felipe向她描述如何能修复问题。