It's often painful, but I ask myself, "How can I improve?" 这个过程通常是很痛苦的，我不断问自己和周围的人：怎样才能改善自我？

　　If I am afraid to do something, it is usually because I am not good at it or perhaps am too scared even to try. 我发现，如果我害怕做某件事，通常是因为我还不太擅长或者都不敢尝试。

　　After working at Google for more than four years, managing well over half of the company's revenues, 在谷歌工作了4年多之后，很好的管理了公司半数以上的收入，

　　I was embarrassed to admit that I had never negotiated a business deal. Not one. 我实在不好意思承认自己从来没有谈成过一笔生意，

　　So I gathered my courage and came clean to my boss, Omid Kordestani, then head of sales and business development. 所以我鼓起勇气跟我的老板、销售业务拓展部门的主管奥米德·柯德斯塔尼进行沟通。

　　Omid was willing to give me a chance to run a small deal team. 于是，奥米德决定让我来管理一个小型的交易团队。

　　In the very first deal I attempted, I almost botched the whole thing by making an offer to our potential partner before fully understanding their business. 在首次谈判中，我在还没完全了解潜在合作伙伴的业务之前就提出我方的条件，差点把整个事情搞砸。

　　Fortunately, my team included a talented negotiator, Shailesh Rao, who stepped in to teach me the obvious: 还好，我的团队里有塞莱什·拉奥，他及时介入谈判，并且教给我一个谈判技巧：

　　letting the other side make the first offer is often crucial to achieving favorable terms. 让对方先提出条件，这常常是达成最有利条款的关键。

　　Everyone has room to improve. 每个人都有改善的空间。

　　Most people have a style in the workplace that overshoots in one direction—too aggressive or too passive, too talkative or too shy. 大多数人在职场上都会具备某种风格，在某方面表现得较为突出——比如太强势，太消极，太健谈，或太腼腆。