TED演讲:推特需要如何改变(1)（在线收听）

What worries you right now? You've been very open about lots of issues on Twitter.

你现在担心什么？一直以来你都敞开探讨推特上的问题。

What would be your top worry about where things are right now?

对于现在的情况，你最担心的是什么？

Right now, the health of the conversation. So, our purpose is to serve the public conversation, and we have seen a number of attacks on it.

现在我最担心的是谈话的质量。我们的目标是促进大众交流，但我们已经在上面看到了很多攻击性言论。

We've seen abuse, we've seen harassment, we've seen manipulation, automation, human coordination, misinformation.

我们看到了侮辱，我们看到了骚扰，我们还看到了诱导性言论，机器回复、水军、错误信息。

So these are all dynamics that we were not expecting 13 years ago when we were starting the company.

这些变化是我们在13年前创建公司时没有想到的。

But we do now see them at scale, and what worries me most is just our ability to address it in a systemic way that is scalable,

然而，现在这些言论数量巨大，我最担心的是我们是否有能力解决这个问题，通过一种可延展的系统性方式，

that has a rigorous understanding of how we're taking action,

有一个严格的处理标准，

a transparent understanding of how we're taking action and a rigorous appeals process for when we're wrong, because we will be wrong.

过程公开透明，大众可以理解，并且在我们犯错的时候有一个而严格的上诉机制，因为每个人都会犯错。