公务员口语23（在线收听）

Traffic Accident Claim Inverstigation

Dialogue 1

-Hi.I'm rom auto accident department,Lin Jingjin.Are you Jiangwei's uncle.

-Yes,I am.Thank you for coming.The police have arrested the drunk driver who hit my nephew's car.

-I'm awfully sorry for your loss.but where is the car?

-It is beyond repair now.We managed to move it off the road so that it might not hold up the traffic.

-How did you learn the terrible news?

-The police called me.You know,Jiangwei's parents have gone on vacation.

-The car was hit right head-on.Eigher of the drivers must have been on the wrong side of the road.

-The witness said it was that road murderer.The driver's blood alcohol was three times the legal limit.

-All right.I have to go back to report the accident.I'll call you later,Mr.Jiang,Bye!

-See you later.

Dialogue 2

-Hello.I'm Beth Mosch.Are you from auto accident department?

-Right.My name is Miss Lin Jingjing.You may call me Miss Lin.

-Anogher car has run into the back of my car.And I was shocked the second it happened.

-Did you exchange your names and the phone numbers of your insurance companies?

-Yes.Here is the driver's name and his insurance company phone.

-That's good.

-What shall I do?

-You may soon receive a claim form from my company.Fill it in and collect all of the relevant documents and evidences.Then send them to us.And we will resolve your claim quickly.

-Thank you so much!

-Not at all.

Dialogue 3

-I'm from auto accident department.Are you Mr.Melton?

-Yes.

-I'm deeply sorry for what happened to you and your family.

-Thank you.

-How did it happen?

-Greg was in his car with some friends after school.The car was hit by a truck whose driver was drunk and at a high rate of speed.You see that damaged tree?

-Yes.

-He lost control of the truck going around a curve,and hit Greg's car and then that tree.

-What about the car?

-Let's go and have a look.

Dialogue 4

-I'm from auto accident department.Are you Mr.Burns?

-Hi,Yes,I am William Burns.

-I'm so sorry for your loss and suffering.

-Thank you.It's very knid of you to say so.

-You know it's brutal for me to ask you questions.But I have to.How did it happen?

-According to the witness,my son was at the stoplight over there when a drunk driver ran right into him,and both cars went airborne hitting a nearby building.

-Oh,I'm really sorry.And I'd like to have some idea about the present condition of the car.

-Follow me.