A: I'm here for my appointment.
B: What can I do for you today?
A: I have an issue with my schedule.
B: Tell me the problem.
A: I have two classes on here that are at the same time.
B: Oh, I see.
A: Can you change that for me?
B: Do you still want both classes?
A: Yes, I would like to keep both classes.
B: I'll try to change one to a different day.
A: I would greatly appreciate that.
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