claim 索赔（在线收听） |
Claim 1. Claim for Inferior Quality (1) Dear Sirs, (Re: Claim for 10,000 pcs. of Valves) We are enclosing a copy of the Inspection Certificate No.(98)204 issued by the Shanghai Commodity Inspection Bureau. The certificate proved that the above goods we received on May 5 are much inferior in quality to your previous samples. As this lot of goods is of no use at all to us, we require you refund the invoice amount and inspection fee of the goods amounting to US $… We trust you will promptly settle this claim. As soon as the settlement is accomplished, we will send the goods back to you. All the expenses will be for your account. Yours faithfully, Encl. as stated (Favourable Replies) (Your Claim on 10,000 pcs of Valves) We have received your fax of May 10, with enclosure, claiming for inferior quality on the consignment of 10,000 pieces of valves. In order to settle the claim, we will immediately send a representative to investigate this matter. If our party was at fault, the compensation will be made at once. We apologize for the trouble caused to you and assure you that we will give you a satisfactory answer. Yours faithfully, b. Dear Sirs, (Your Claim for 10,000 pcs of Valves) Further to our fax of May 16, we are writing to tell you that our representative has looked into the matter and found that it was a mistake by our staff at the warehouse. We are, therefore, going to settle the claim. But our proposal of settlement is that we will immediately send to you replacements of which the quality is guaranteed. As to the valves you received, we will be highly appreciate it if you will try to sell for us in your market at our quoted price, i.e. US $… per piece including your …% commission. If you agree with our proposal, please inform us by fax. We feel greatly regretful for the inconvenience you have sustained and would like to assure you that all possible steps will be taken to avoid such mistakes happening again. Yours faithfully, Notes 1. claim n. 索赔，赔偿要求 2. valve n. 阀门 3. refund v.t. 归还；偿还 n. 归还额；偿还额 4. accomplish v.t. 完成 5. compensation 补偿，赔偿，补偿物，赔偿费 6. further to 继…… 7. look into 调查；观察 8. sustain v.t. 蒙受，遭受 (2) Dear Sirs, (Our Order No. A105) We have duely received the goods of our Order No. A105 for Cotton Jacquard Bath Towels. But we are regret to say that the goods we received are not up to our standard and they are quite unsalable in this market. Needless to say, we have suffered a great loss and the inferior quality of the lot put us into great trouble, for our end users refused to accept these goods and they are going to seek for other resourses. Under these circumstances, we have to make a claim with you as follows: Claim Number Claim for Amount We feel sure that you will give our claim your most favourable consideration and let us have your settlement at an early date. Yours faithfully, (An Unfavourable Reply) Dear Sirs, (Your Claim on Order No. A105) With reference to your claim on Order No. A105 for inferior quality. We have looked into this matter in details and so far as we have found that there is no ground for such a claim to be lodged against us. If you can examine the goods with great care with the sample you will find they are of the exactly same quality. Since the goods are manufactured according to your supplied sample and all your requirements are complied with, we assume no responsibility whatsoever if you now find them unsuitable for sale in your market. As we are in no way liable for the quality of the goods, we regret being unable to entertain your claim. We hope our explanation will convince you to withdraw your claim and hope this matter will have no harmful effect on the dealings between us in future. Yours faithfully, Notes 1. synthetic fabrics 合成纤维织品 2. there is no ground for… 是毫无根据的；是站不住脚的 3. assume v.t. 承担；担任 2. Claim for Improper Packing Dear Sirs, (Our Order No. C426) We received this morning the 20 cartons of Wool Carpet under our Order No. C426 per s.s. CHANGFU. We found that one side of 8 cartons were worn and torn and 4 cartons were broken and the carpets were in the open. It was obviously attributed to improper packing. Though the carpets can be used, we have to sell them at a price much lower than usual. In view of the above we suggest you give us 20% of discount on the invoice value or we will return the goods to you and ask for replacements. Please let us know your decision as soon as possible. Yours faithfully, (Reply) -- suggesting a claim to the shipping company (Your Claim on Order No. C426) We regret to learn from your letter of September 8 that your Order No. C426 of 20 cartons of Wool Carpet arrived in poor condition. If we were at fault we would be responsible to agree to your proposal. But in view of the fact that our goods were carefully packed by experienced workman and sent out in perfect condition as shown by a copy of the clean B/L which we enclose herewith. We are certain they were damaged through careless handling while in transit. We therefore suggest you had better enter a claim immediately against the Shipping Company. If you will send us the papers which show exactly the condition the goods reached you, we will take up the matter for you with the view of recovering damages from the Shipping Company. We are awaiting your reply. Yours faithfully, Notes 1. worn and torn 磨损 2. attributed to 归因于，由于 3. in view of the above… 鉴于上述情况…… 4. in poor condition （尤指货物在离抵目的地时被损坏，或有所损伤的状况） 5. papers = documents (这里指Inspection Certificate) 6. take up the matter 着手处理这个问题 7. with the view of… 以……为目的，为了…… 3. Claim for Shortweight Dear Sirs, (Re: Our Order No.234 for 10M/T Chemical Fertilizer) We have just received the Survey Report from Shanghai Commodity Inspection Bureau evidencing that the captioned goods unloaded here yesterday was shortweight 1,120kg. A thorough examination showed that the short weight was due to the improper packing, for which the suppliers should be definitely responsible. On the basis of the SCIB's Survey Report, we hereby register a claim with you for Stg. ￡270.00 in all. We are enclosing the Survey Report No.(98)607 and look forward to settlement at an early date. Yours faithfully, (Reply) -- settlement of the claim (Your Claim No.145) With reference to your claim No.145 for a short weight of 1,120kg. Chemical Fertilizer, we wish to express our much regret over the unfortunate incident. After a check-up by our staff, it was found that some 28 bags had not been packed in 5-ply strong paper bags as stipulated in the contract, thus resulting in the breakage during transit, for which we tender our apologies. In view of our long-standing business relations, we will make payment by cheque for stg. ￡270.00, the amount of claim, into your account with the Bank of China, upon receipt of your agreement. We trust that the arrangement we have made will satisfy you and look forward to receiving your further orders. Yours faithfully, Notes 1. shortweight adj/n. 短重。也可以写作：short-weight. 作名词时还可以写作short weight. 2. Survey Report 检验报告 3. check-up n. 检查；检验 4. 5-ply 五层 |
| 原文地址：http://www.tingroom.com/listen/essay/99844.html |