澳洲旅游英语lesson 13and 14

第十三课: 导游Lesson 13: The Tour Guide在这一课中您可以进一步扩展我们曾经学过的一些句型，如“ CanI help you?”有什么可以为您效劳的吗？ 以及如何向客人做出建议等，同时我们还要学习如何比较委婉地提出自己的见解。
这段新对话的情景是蒙纳女士和她的父亲怀特先生想要找一个导游，所以他们就请酒店的服务员利奥提出一些建议。现在就让我们一起来听听这段对话的第一部份。
Leo: Ms White, Mr Webber. How can I help you this afternoon?
Jack¹: Hi Leo. We’re after a tour guide.
Mona: Yes, Leo. We want to make the most of our last day. Can yourecommend a good tour guide?
Leo: I can recommend Five Star Tours. They’re very popular.
Mona: We don’t want a group though, Leo. We want a private tourguide.
Leo: Well, there’s someone I know of. He’s the best in the business.
You’ll need him tomorrow?
Mona: Yes.
Leo: I’ll see if he’s available.
Leo: Excuse me for just a minute.
让我们再听一遍这段对话以及中文翻译利奥: 怀特女士，伟博先生，今天下午有什么我可以为您效劳的吗？
Leo: Ms White, Mr Webber. How can I help you this afternoon?
杰克: 利奥，你好。我们想找一名导游。
Jack: Hi Leo. We’re after a tour guide.
蒙纳: 是呀，利奥。我们想好好地利用我们在此地停留的最后一天。你可以推荐一名优秀的导游吗？
Mona: Yes, Leo. We want to make the most of our last day. Can yourecommend a good tour guide?
利奥: 我可以向您推荐五星级旅行团行程。它们很受欢迎。
Leo: I can recommend Five Star Tours. They’re very popular.
蒙纳: 不过，利奥，我们不想加入旅行团。我们想找一名私人导游。
Mona: We don’t want a group though, Leo. We want a private tourguide.
利奥: 哦，是这样。我认识一个人，他是这个行业中的佼佼者。您是说想明天雇用他吗？
Leo: Well, there’s someone I know of. He’s the best in the business.
You’ll need him tomorrow?
蒙纳: 是的。
Mona: Yes.
利奥: 让我看看他明天是否有时间。请您等一下。
Leo: I’ll see if he’s available. Excuse me for just a minute.
请注意利奥在这段对话中是如何与客人打招呼的。
利奥: 怀特女士，伟博先生，今天下午有什么我可以为您效劳的吗？
Leo: Ms White, Mr Webber. How can I help you this afternoon?
在以前的对话中我们学习了 Can I help you? 这句话，意思是:我能为您作些什么吗？有什么可以效劳的吗？在这段对话中，利奥知道当怀特女士和伟博先生走向他时是要向他求助，所以利奥就说How can I help you? 而且由于对话发生的时间是下午，因此利奥在句子的末尾又加上了 this afternoon 这个时间状语。请跟着老师一起练习这句话。
How can I help you?
How can I help you?
How can I help you today?
How can I help you this morning?
How can I help you this afternoon?
How can I help you this evening?
现在让我们来听听利奥是如何向客人推荐旅行团及导游的吧。
利奥: 我可以向您推荐五星级旅行团行程。
Leo: I can recommend Five Star Tours.
利奥: 它们很受欢迎。
Leo: They’re very popular.
利奥: 他是这个行业中的佼佼者。
Leo: He’s the best in the business.
请跟着老师重复下列句子。
I can recommend.
I can recommend Five Star Tours.
They’re very popular.
He’s the best in the business.
接下来让我们听听利奥在请客人稍等一下时是怎么说的利奥: 请您等一下。
Leo: Excuse me for just a minute.
请再听一遍并跟着重复Excuse me for just a minute.
Excuse me for just a minute.
我们再听一遍这段对话的前半部份，请重复利奥的句子。
Leo: Ms White, Mr Webber. How can I help you this afternoon?
Jack: Hi Leo. We’re after a tour guide.
Mona: Yes, Leo. We want to make the most of our last day. Can yourecommend a good tour guide?
Leo: I can recommend Five Star Tours. They’re very popular.
Mona: We don’t want a group though, Leo. We want a private tourguide.
Leo: Well, there’s someone I know of. He’s the best in the business.
You’ll need him tomorrow?
Mona: Yes.
Leo: I’ll see if he’s available.
Leo: Excuse me for just a minute.
各位朋友，您现在收听的是澳大利亚澳洲广播电台为您编播制作的“旅游业英语”节目。
第十三课: 导游Lesson Thirteen: The Tour Guide我们现在学习这段对话的后半部份，请您特别注意这段对话中出现的一些新词汇及表达方式。
Leo: You’re in luck.
Leo: He is available tomorrow.
Jack: Excellent. When can we speak with him?
Leo: He can meet you today if you like.
Jack: Fine. What time?
Leo: 3 o’clock.
Leo: He said he can meet you here in the lobby².
Mona: What’s his name, Leo?
Leo: Mr Le.
Jack: Thanks, Leo.
Leo: My pleasure.
让我们再听一遍这段对话及中文翻译利奥: 你们很幸运，他明天有空。
Leo: You’re in luck. He is available tomorrow.
杰克: 太好了，我们什么时候可以与他见面？
Jack: Excellent. When can we speak with him?
利奥: 如果你们愿意的话，他今天就可以来见你们。
Leo: He can meet you today if you like.
杰克: 可以呀，什么时间？
Jack: Fine. What time?
利奥: 三点。他说他可以在酒店大堂与你们会面。
Leo: 3 o’clock. He said he can meet you here in the lobby.
蒙纳: 他叫什么名字啊， 利奥？
Mona: What’s his name, Leo?
利奥: 他姓乐。
Leo: Mr Le.
杰克: 谢谢你，利奥。
Jack: Thanks, Leo.
利奥: 不客气。
Leo: My pleasure.
请听录音利奥: 如果你们愿意的话，他今天就可以来见你们。
Leo: He can meet you today if you like.
If you like…如果你们愿意的话。这是一个非常有用的短语，如果你在提出建议时使用这个短语，听起来语气就会比较客气与委婉。
请注意听并跟着重复。
He can meet you today if you like.
If you like, he can meet you today.
You can take a cab if you like.
If you like, you can take a cab.
今天我们要学习的另外一个内容就是如何用英语表达时间。您注意到了吗，利奥在对话中表达时间时说 three o’clock三点钟。其实他还可以简单地说 three，比如 I‘ll see you at three, 我三点钟时和你会面。现在我们跟着老师一起来练习一些英语中表达时间的常用说法。请注意听不同的英语表示方法，并在每一句英语录音后跟着重复。
我三点钟和你会面。
I’ll see you at three o’clock.
我三点钟和你会面。
I’ll see you at three.
我三点三十分时和你会面。
I’ll see you at three-thirty.
我三点半时和你会面。
I’ll see you at half past three我三点十五分时和你会面。
I’ll see you at three fifteen.
我三点一刻时和你会面。
I’ll see you at a quarter past three我两点四十五分时和你会面。
I’ll see you at a quarter to three.
让我们再听一遍这段对话的第二部份，请在利奥的句子之后跟着重复。
Leo: You’re in luck.
Leo: He is available tomorrow.
Jack: Excellent. When can we speak with him?
Leo: He can meet you today if you like.
Jack: Fine. What time?
Leo: 3 o’clock.
Leo: He said he can meet you here in the lobby.
Mona: What’s his name, Leo?
Leo: Mr Le.
Jack: Thanks, Leo.
Leo: My pleasure.
现在让我们完整的听一遍这一课的全部对话Leo: Ms White, Mr Webber. How can I help you this afternoon?
Jack: Hi Leo. We’re after a tour guide.
Mona: Yes, Leo. We want to make the most of our last day. Can yourecommend a good tour guide?
Leo: I can recommend Five Star Tours. They’re very popular.
Mona: We don’t want a group though, Leo. We want a private tourguide.
Leo: Well, there’s someone I know of. He’s the best in the business.
You’ll need him tomorrow?
Mona: Yes.
Leo: I’ll see if he’s available.
Leo: Excuse me for just a minute.
Leo: You’re in luck.
Leo: He is available tomorrow.
Jack: Excellent. When can we speak with him?
Leo: He can meet you today if you like.
Jack: Fine. What time?
Leo: 3 o’clock.
Leo: He said he can meet you here in the lobby.
Mona: What’s his name, Leo?
Leo: Mr Le.
Jack: Thanks, Leo.
Leo: My pleasure.
请跟着老师重复下列的句子Excuse meExcuse meFor just a minute please.
I’m availableAvailableAvailable at threeExcuse meExcuse meFor just a minute please.
I’m availableAvailableAvailable at three第十四课: 导游Lesson 14: The Tour Guide各位听众朋友好。欢迎您收听“旅游业英语”的第十四讲。我是澳大利亚澳洲广播电台中文部的节目主持人马健媛。
在第十三讲中我们复习了一些非常有用的句型并学习了表示时间的一些不同说法。在这一课中，我们要学习有关自我介绍的正式及非正式说法，服务业中一些职务的英语名称及如何说服或取信于你的顾客。在这一课的情景对话中，蒙纳女士和怀特先生与利奥推荐的导游见了面。
Leo: Good afternoon.
Mona: Hi Leo. Why are you wearing a different uniform?
And where is Mr Le?
Leo: Let me introduce myself. I am Mr Le. Your tour guide.
Jack: Leo, you’re a tour guide?
Mona: But you’re the hotel receptionist!
Leo: I also work for Five Star Tours.
Mona: I don’t understand.
Leo: Please let me explain. I’m saving up to study hotel managementin Australia. So I work for Five Star Tours in my spare time.
让我们再听一遍对话的内容。我会在每句话之后将句子翻译成中文。
利奥: 下午好。
Leo: Good afternoon.
蒙纳: 你好，利奥。你怎么穿了一身不同的制服呢？乐先生在哪里呀？
Mona: Hi Leo. Why are you wearing a different uniform?
And where is Mr Le?
利奥: 让我自我介绍一下。我就是乐先生，你们的导游。
Leo: Let me introduce myself. I am Mr Le. Your tour guide.
杰克: 利奥，你怎么变成了导游呢？
Jack: Leo, you’re a tour guide?
蒙纳: 你不是酒店前台的接待员吗？
Mona: But you’re the hotel receptionist!
利奥: 我同时也为五星旅游公司工作。
Leo: I also work for Five Star Tours.
蒙纳: 我真不明白这是怎么回事。
Mona: I don’t understand.
利奥: 请听我的解释。我现在正为了到澳大利亚学习酒店管理专业而存钱，所以我业余时间还为五星旅游公司打工。
Leo: Please let me explain. I’m saving up to study hotel managementin Australia. So I work for Five Star Tours in my spare time.
您注意到利奥在做自我介绍时是怎么说的吗？
利奥: 让我自我介绍一下。我就是乐先生，你们的导游。
Leo: Let me introduce myself. I am Mr Le. Your tour guide.
Let me introduce myself 是英语中自我介绍时比较正式的一种说法，而比较随意的一种说法就是直接说出自己的姓名或者身份，例如: “I am Leo, your tour guide”. 请注意听录音并跟着重复。
Let me introduce myself. I’m Leo. Your tour guide.
Eng: I’m Joe. Your driver.
Eng: I’m Emma. The Cashier.
Eng: I’m Ellia. Your interpreter.
让我们再听一遍这部份对话。在利奥的讲话之后会给您留出时间，让您重复他的句子。
Leo: Good afternoon.
Mona: Hi Leo. Why are you wearing a different uniform?
And where is Mr Le?
Leo: Let me introduce myself. I am Mr Le. Your tour guide.
Jack: Leo, you’re a tour guide?
Mona: But you’re the hotel receptionist!
Leo: I also work for Five Star Tours.
Mona: I don’t understand.
Leo: Please let me explain. I’m saving up to study hotel managementin Australia. So I work for Five Star Tours in my spare time.
各位听众朋友，您现在收听的是澳大利亚澳洲广播电台为您制作的“旅游业英语”教程节目。
第十四课: 导游Lesson 14: The Tour Guide接下来我们学习对话的后半部份，首先让我们来听听利奥是如何向客人们介绍他自己做导游的资历的。
Mona: I’m still not sure about this.
Leo: Let me assure you, Ms White. I have a tourism qualification,and I’ve been doing this job for seven yearsMona: But…Leo: I know all the best tours in the city!
Jack: I’m sure you do, Leo. We would love you to be our tour guide…Wouldn’t we, Mona?
Mona: I suppose so.
Leo: Thank you Ms White, Mr Webber.
Jack: Call me Jack.
Leo: Thank you, Jack. Now, if you’ll just follow me to the lounge³.
I have some brochures to show you.
我们再听一遍这段对话，我会在每一句话之后把句子翻译成中文。
蒙纳: 我还是不太明白这是怎么回事。
Mona: I’m still not sure about this.
利奥: 我向您保证，怀特女士，我有导游资历证书，而且我在这个行当里已经工作了七年了。
Leo: Let me assure you, Ms White. I have a tourism qualification,and I’ve been doing this job for seven years蒙纳: 可是。。。。
Mona: But…利奥: 我知道这个城市中所有最好的旅游路线。
Leo: I know all the best tours in the city!
杰克: 我相信你，利奥。我们也非常高兴你做我们的导游，是不是这样啊，蒙纳？
Jack: I’m sure you do, Leo. We would love you to be our tour guide…Wouldn’t we, Mona?
蒙纳: 我想是吧。
Mona: I suppose so.
利奥: 谢谢你们，蒙纳女士和怀特先生。
Leo: Thank you. Ms White, Mr Webber.
杰克: 你就叫我杰克好了。
Jack: Call me Jack.
利奥: 谢谢您，杰克。好吧，现在请你们跟我一起到那边的客厅去，我想给你们看一些小册子。
Leo: Thank you, Jack. Now, if you’ll just follow me to the lounge.
I have some brochures to show you.
让我们一起来听听利奥是如何说服蒙纳女士的。
利奥: 我向您保证，怀特女士。
Leo: Let me assure you, Ms White.
利奥: 我有导游资历证书，Leo: I have a tourism qualification…利奥: 而且我在这个行当里已经工作七年了。
Leo: …and I’ve been doing this job for seven years.
当你要说服某人或者要取信于某人时，Let me assure you 是一个非常有用的句型。但是要特别注意的是这个句型并不可以独立使用，它必须要和一个说明性的从句合在一起才能构成一个完整的句子。请注意听下面给出的中文句子及其英语翻译。
我向你保证，今天的鱼很新鲜。
Let me assure you, the fish is fresh today.
你放心，我们已经通知警察了。
Let me assure you, the police have been called.
请听下面的对话内容。
利奥: 好吧，现在请你们跟我一起到那边的客厅去。
Leo: Now, if you’ll just follow me to the lounge.
您注意到 if you’ll just follow me 这句话了吗？在第十二课中，商店的售货员在带领蒙纳去收款台时就用了这个句型。现在利奥在请蒙纳和怀特去客厅时也使用了这个句型。让我们一起来练习，请注意听录音并跟着重复。
If you’ll just follow me.
If you’ll just follow me to the lounge.
If you’ll just follow me to the cashier.
让我们再来听一遍这段对话的最后一部分，请在利奥的话之后跟着重复。
Mona: I’m still not sure about this.
Leo: Let me assure you, Ms White. I have a tourism qualification,and I’ve been doing this job for seven yearsMona: But…Leo: I know all the best tours in the city!
Jack: I’m sure you do, Leo. We would love you to be our tour guide…Wouldn’t we, Mona?
Mona: I suppose so.
Leo: Thank you Ms White, Mr Webber.
Jack: Call me Jack.
Leo: Thank you, Jack. Now, if you’ll just follow me to the lounge.
I have some brochures to show you.
现在让我们完整地听一遍我们在第十三课和第十四课中学习的对话内容。
Leo: Ms White, Mr Webber. How can I help you this afternoon?
Jack: Hi Leo. We’re after a tour guide.
Mona: Yes, Leo. We want to make the most of our last day. Can yourecommend a good tour guide?
Leo: I can recommend Five Star Tours. They’re very popular.
Mona: We don’t want a group though, Leo. We want a private tourguide.
Leo: Well, there’s someone I know of. He’s the best in the business.
You’ll need him tomorrow?
Mona: Yes.
Leo: I’ll see if he’s available.
Leo: Excuse me for just a minute.
Leo: You’re in luck.
Leo: He is available tomorrow.
Jack: Excellent. When can we speak with him?
Leo: He can meet you today if you like.
Jack: Fine. What time?
Leo: 3 o’clock.
Leo: He said he can meet you here in the lobby.
Mona: What’s his name, Leo?
Leo: Mr Le.
Jack: Thanks, Leo.
Leo: My pleasure.
Leo: Good afternoon.
Mona: Hi Leo. Why are you wearing a different uniform?
And where is Mr Le?
Leo: Let me introduce myself. I am Mr Le. Your tour guide.
Jack: Leo, you’re a tour guide?
Mona: But you’re the hotel receptionist!
Leo: I also work for Five Star Tours.
Mona: I don’t understand.
Leo: Please let me explain. I’m saving up to study hotel managementin Australia. So I work for Five Star Tours in my spare time.
Mona: I’m still not sure about this.
Leo: Let me assure you, Ms White. I have a tourism qualification,and I’ve been doing this job for seven yearsMona: But…Leo: I know all the best tours in the city!
Jack: I’m sure you do, Leo. We would love you to be our tour guide…Wouldn’t we, Mona?
Mona: I suppose so.
Leo: Thank you Ms White, Mr Webber.
Jack: Call me Jack.
Leo: Thank you, Jack. Now, if you’ll just follow me to the lounge.
I have some brochures to show you.
结束这一课的内容之前让我们一起和老师重复下列的英语句型。
Let meLet meIntroduce myselfI’m LeoI’m LeoYour receptionistLet meLet meIntroduce myselfI’m LeoI’m LeoYour receptionist

1 jack   

n.插座，千斤顶，男人；v.抬起，提醒，扛举；n.（Jake）杰克

参考例句：

• I am looking for the headphone jack.我正在找寻头戴式耳机插孔。
• He lifted the car with a jack to change the flat tyre.他用千斤顶把车顶起来换下瘪轮胎。

2 lobby   

n.前厅，（剧院的）门廊

参考例句：

• As he walked through the lobby,he skirted a group of ladies.他穿过门厅时，绕过了一群女士。
• The delegates entered the assembly hall by way of the lobby.代表们通过大厅进入会场。

3 lounge   

n.休闲室，休息室，长沙发；v.闲荡，闲散地度过，混日子

参考例句：

• We had coffee in the lounge.我们在客厅里喝咖啡。
• Don't lounge away your working hours.不要消磨工作时间。