办公室英语口语第190:Tracking down an order 追查一笔

Tracking down an order
A: Excuse me, I’m sorry to trouble you. My name is Susan Ransom¹, and I have placed several orders with you company.
B: Yes, Mr. Ransom? This is Karl Miller². How may I help you?
A: Well, I wonder if you could track an order I placed with you last month. It hasn’t arrived yet.
B: Certainly, Ms. Ransom. Do you have an order number?

追查一笔订单
A：对不起，麻烦你了。我叫苏珊·兰森，我在你们公司订过几笔货。
B：什么事，兰森女士？我叫卡尔·米勒。我能为您做什么？
A：是这样，不知道你们能否帮我查一笔我上个月和你们订的货。这批货到现在还没有到。
B：当然可以，兰森女士。您有订单号吗？
 

1 ransom   

n.赎金，赎身；v.赎回，解救

参考例句：

• We'd better arrange the ransom right away.我们最好马上把索取赎金的事安排好。
• The kidnappers exacted a ransom of 10000 from the family.绑架者向这家人家勒索10000英镑的赎金。

2 miller   

n.磨坊主

参考例句：

• Every miller draws water to his own mill.磨坊主都往自己磨里注水。
• The skilful miller killed millions of lions with his ski.技术娴熟的磨坊主用雪橇杀死了上百万头狮子。