【购物】退还残次品-Returning a Defective Item

A: How may I help you?

B: I would like to return an item.

A: What are you returning?

B: I want to return this cellphone.

A: Is there a problem?

B: It's broken.

A: What exactly is wrong with it?

B: The phone turns off by itself.

A: That's fine, but do you have your receipt with you?

B: Yes, here it is.

A:I'll refund¹ your money right now.

B:Thank you so much.

 

1 refund   

v.退还，偿还；n.归还，偿还额，退款

参考例句：

• They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
• We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。