林超伦实战口译练习笔记 第107期:服务成竞争利刃

 　　At Universal Instruments, we expect service to become an increasingly significant competitive differentiator¹ as the sophistication of manufacturing processes increases. Changes in customer demographics are placing increasing demands on our global customers as new and used machines find their way into environs with inexperienced or limited support infrastructure². With this in mind, you can be sure Universal Instruments takes its service commitment very seriously.

　　我们万能工具公司的成员认为，服务将越来越成为竞争上的区别因素，因为制造流程越来越精密。顾客组成的变化正不断地增加对我们全球顾客的要求，新的和二手机器进和使用领域，却没有经验，或只有有限的支持服务基础设施。鉴于此，大家可以放心，万能工具公司对服务上的承诺非常认真。

1 differentiator   

区分者，微分器

参考例句：

• The jam fault of the differentiator is dangerous to steam turbine. 微分器卡涩对汽轮机正常运行有较大的危害。
• By using differentiator series method, the formula of partial integration is obtained. 用微分算子级数法得到分部积分公式，使一类积分计算变得十分简单。

2 infrastructure   

n.下部构造，下部组织，基础结构，基础设施

参考例句：

• We should step up the development of infrastructure for research.加强科学基础设施建设。
• We should strengthen cultural infrastructure and boost various types of popular culture.加强文化基础设施建设，发展各类群众文化。