白领英语口语速查 第11期:电话用语(1)

　　电话用语
Making a Phone Call
您好，XX公司。您有什么事？
XX Company¹.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
请问XX在吗？/我找XX。
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,she's at lunch.
留言
leave a message
A: He isn't here now,would² you like to leave a message?
B: Please tell him to give me a call.
转告
take a message
A: The manager³ is at the meeting,can I take a message?
B: Please tell him Tom called.
请问您怎么称呼？
Who shall⁴ I say is calling?
=May I have your name?
=Who's calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接电话
get the phone
A: I'm busy now.Can someone⁵ get the phone?
B: OK.I got⁶ it!
接通…的电话
put sb.on
A: Could⁷ you put him on?
B: One moment,please.
为…接通电话
put sb. through
A: Would you put me through?
B: OK,I'll get you the person⁸ in charge⁹.
请不要挂断。
hang¹⁰ on =hold on
A: Hang on please.I've asked him to receive¹¹ the call.
B: Sure,thank you.
他正在接电话。
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
过一会儿打过来
call back later¹²
A: I'm in the middle of something.Could you call back later?
B: No problem,I'll call you this afternoon.
请给我回电话。
call me back
A: Could you have her call me back please?
B: OK,I'll let her know.

1 company   

n.公司

参考例句：

• Is this your company?这是你的公司吗？
• Which company was that?那是哪家公司？

2 would   

aux.will的过去式；愿，要；常常；大概；将要，会

参考例句：

• Why would you say that?为什么你会这么说？
• Would you please help me?你能帮帮我吗？

3 manager   

n.经理；负责人

参考例句：

• The manager believes in him.经理信任他。
• In our company the manager has the last word.在我们公司经理有最后决定权。

4 shall   

v.aux.（主要用于第一人称）将

参考例句：

• I shall always love you.我将永远爱你。
• Which club shall we join?我们要参加哪个社团？

5 someone   

pron.某人，有人

参考例句：

• I can hear someone knocking.我听到有人敲门。
• Someone wants to see her.有人找她。

6 got   

v.(get的过去式)得到，猜到，明白

参考例句：

• I just got some bad news.我刚得到一些坏消息。
• I have got far too much work to do.我要做的事太多了。

7 could   

v.能，可能(can的过去式)；aux.v.(can的过去式)能；可以

参考例句：

• Could I open the window?我可以打开窗子吗？
• I could wait ten minutes.我可以等十分钟。

8 person   

n.人

参考例句：

• I would never trust in that kind of person.我绝不会相信那种人。
• She is the very person I wanted to see.她正是我要见的人。

9 charge   

n.指控；费用；冲锋；电荷；炸药；主管；被托管人；嘱咐；vt.控诉，加罪于；使充满

参考例句：

• The cook is in charge of the kitchen helper.这位厨师负责管理厨工。
• The policeman said he would take charge of the gun.那个警察说他来看管这支枪。

10 hang   

v.处…绞刑，把吊…起，悬挂

参考例句：

• Why don't you hang up your clothes?你怎么不把衣服挂起来？
• Hang the picture on the wall.把画挂到墙上。

11 receive   

v.接收；收到；得到

参考例句：

• He went to the door to receive his visitors.他到门口去迎接客人。
• I like to receive presents on my birthday.我喜欢在生日那天收到生日礼物。

12 later   

adv.过后，后来；adj.以后的，更后的，较晚的

参考例句：

• He didn't turn up until half an hour later.半小时后他才出现。
• This part of the hospital was built on later.医院的这个部分是后来增建的。