白领英语口语速查 第60期:业务往来:保险索赔(2)

 　　予以补偿

　　indemnify for the loss

　　A: We found the peanuts bought from your company short-weight.

　　B: How can that be?We'll make a thorough investigation¹.

　　A: We do hope you would indemnify us for the loss.

　　B: We'll try our best to solve it.

　　装运之前严格检验

　　well-examined before shipment

　　A: I must raise a claim against you on rusty² dishwashers.

　　B: That's impossible!Our goods are well-examined before shipment.

　　A: According to our spot investigation,the dishwashers were rusty before shipment.

　　B: Could I see your certification?

　　我们很抱歉不能接受贵方的索赔。

　　We regret your claim can't be accepted.

　　A: How are you going to settle our claim on your delayed delivery?

　　B: It's not our fault.The unexpected dockers strike caused the delay.

　　A: But you're also responsible for our heavy loss.

　　B: We regret your claim can't be accepted.

　　贵方应该找保险公司索赔。

　　The claim should be referred to the insurance company.

　　A: I've a complaint to make.The goods delivered are heavily saturated³ by water.

　　B: Since our contract was signed on an FOB basis,we're sorry to refuse your claim.

　　A: Do you mean it's not your responsibility?

　　B: Yes.The claim should be referred to the insurance company.

　　我方愿意赔偿。

　　We agree to accept/meet your claim.

　　A: It left us no choice but to file a claim on your improper⁴ packing.

　　B: In view of our friendly business relations,

　　we're going to meet your claim.25% compensation must be made.

　　A: We really appreciate that.

　　B: We warrant this kind of mistake won't happen again.

　　我们是否可以双方各承担50％？

　　Could we propose to settle on the basis of a 50/50 split?=I'll suggest we go halves with you.

　　A: Obviously,things have gone beyond our control.

　　B: Do you mean it's nothing to do with you at all?

　　A: Please calm down.Could we propose to settle on the basis of a 50/50 split?

　　B: Well,we'll think about it.

1 investigation   

n.调查，调查研究

参考例句：

• In an investigation,a new fact became known, which told against him.在调查中新发现了一件对他不利的事实。
• He drew the conclusion by building on his own investigation.他根据自己的调查研究作出结论。

2 rusty   

adj.生锈的；锈色的；荒废了的

参考例句：

• The lock on the door is rusty and won't open.门上的锁锈住了。
• I haven't practiced my French for months and it's getting rusty.几个月不用，我的法语又荒疏了。

3 saturated   

a.饱和的，充满的

参考例句：

• The continuous rain had saturated the soil. 连绵不断的雨把土地淋了个透。
• a saturated solution of sodium chloride 氯化钠饱和溶液

4 improper   

adj.不适当的，不合适的，不正确的，不合礼仪的

参考例句：

• Short trousers are improper at a dance.舞会上穿短裤不成体统。
• Laughing and joking are improper at a funeral.葬礼时大笑和开玩笑是不合适的。