现代酒店英语实务教程 19（票务服务）

三 经典对话

C=Clerk of Ticket Service Center 票务中心职员 G=Guest 客人

C:Good afternoon. What can I do for you ?

下午好，有什么能为你效劳吗？

G:Is there any flight to Beijing on July ,4th ?

7月4日有飞往北京的班机吗？

C:Let me see. Yes, there are two flights : one is 8 o'clock in the morning ,the other

is 5 o'clock in the afternoon .

让我看一下，有两次班机：一个在上午8点，另一个在下午5点。

G:I'd like to book a 8 a.m, flight .

我想订一张早上8点的班机

C:Ok. May I have your possport,please ?

好的，能把您的护照给我吗？

G:Here you are .

给你

C:All right. First class or economy class?

好的，是头等窗还是经济窗？

G:Economy class.

经济窗

C:And a window seat or an aisle¹ seat?

座位是靠近窗户的还是靠近通道的?

G:A window seat, please. How much is it ,please?

靠近窗子的，请问多少钱？

C:1680yuan.

1680

四 常用句型百宝箱

1)Is there a non-stop flight to London?

有直达伦敦的航班吗？

2)I would like a non-smoking seat.

我想要非烟区的座位。

3)I'd like to reserve a sleeper² to Chicago .

我要预定去芝加哥的卧铺。

4)I'd like to sit in the front of the plane .

我想坐在飞机前部。

5）Which day's tickets would you like ?

你要哪天的票?

6) Which seats would you like ?

你要什么位子？

7) First class or economy class ?

头等窗还是经济窗？

8)Are the seats together ？

座位是要连在一起吗？

9)Which train would you like to take ?

你想坐哪次车？

10)I'd like to take train K20.

我想做k20次。

11)Do you have any tickets left for **'s show ?

你还有**演出票吗？

12)A seat or a berth³ ?

你要座位还是卧铺？

13)One way or a round trip ticket ?

单程票还是双程票？

14)Where do I pick up the ticket ?

我到什么地方拿机票？

15)I'm afraid that flight /train / show is fully⁴ booked .

我恐怕那个航班/火车/ 演出的票已经订完了。

16)There are no seats available on the flight leaving at 16:15.

在16点15分起飞的航班，座位票已经售完。

17)Hard berth tickets are not available now.

硬卧票已经卖完了。

18)How about a soft berth ticket?

软卧怎么样？

19)A lower berth ticket ,please .

我要一张下铺票。

20)How long is the ticket valid⁵ ?

这车票的有效期是多久？

1 aisle   

n.（教堂、教室、戏院等里的）过道，通道

参考例句：

• The aisle was crammed with people.过道上挤满了人。
• The girl ushered me along the aisle to my seat.引座小姐带领我沿着通道到我的座位上去。

2 sleeper   

n.睡眠者，卧车，卧铺

参考例句：

• I usually go up to London on the sleeper. 我一般都乘卧车去伦敦。
• But first he explained that he was a very heavy sleeper. 但首先他解释说自己睡觉很沉。

3 berth   

n.卧铺，停泊地，锚位；v.使停泊

参考例句：

• She booked a berth on the train from London to Aberdeen.她订了一张由伦敦开往阿伯丁的火车卧铺票。
• They took up a berth near the harbor.他们在港口附近找了个位置下锚。

4 fully   

adv.完全地，全部地，彻底地；充分地

参考例句：

• The doctor asked me to breathe in,then to breathe out fully.医生让我先吸气，然后全部呼出。
• They soon became fully integrated into the local community.他们很快就完全融入了当地人的圈子。

5 valid   

adj.有确实根据的；有效的；正当的，合法的

参考例句：

• His claim to own the house is valid.他主张对此屋的所有权有效。
• Do you have valid reasons for your absence?你的缺席有正当理由吗？