英语口语900句 03.06.对话.1.投诉

W: Are you the manager of apartment management service?

M: Yes, I am. Can I help you?

W: I’m here to see you on behalf of the dwellers¹ in the apartment. The heating system in the apartment doesn’t work yet. Last time you promised you would fix it in two days. But two weeks have passed. We are freezing.

M: Oh. I’m sorry for that. This time I assure you we’ll fix it before Christmas.

W: What? That’s another week to go!

1 dwellers   

n.居民，居住者( dweller的名词复数 )

参考例句：

• City dwellers think country folk have provincial attitudes. 城里人以为乡下人思想迂腐。 来自《简明英汉词典》
• They have transformed themselves into permanent city dwellers. 他们已成为永久的城市居民。 来自《简明英汉词典》