A: Good afternoon Sir, may I please see your passport and reservation?
先生，下午好！我能看下您的护照和您的预订卡信息吗？
B: Here you go.
给你。
A: I'm sorry sir, this flight has been cancelled due to some mechanical problems.
先生，抱歉，这次航班由于机械故障取消了。
B: Cancelled! So what am I supposed to do now?
取消了!那我现在应该做什么？
A: We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it's on a first come first served basis, so there is no guarantee that you will be able to take that flight.
我很抱歉由于这次事故对您造成的不便。如果您的航班很紧急，我可以帮您添加到今晚的待乘表里，但是这只是提供优先的服务，我们也不能确保您今晚就一定能乘上飞机。
B: What's my other option?
还有其他的选择吗？
A: If you can wait until tomorrow, we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning.
如果您等到明天，我们会安排您入住酒店，您明天早晨可以乘上航班。
B: That's fine. I'll do that then.
好吧，我就这么做吧。
A: Thank you for your understanding sir. I will book your flight now.
先生，谢谢您的包容。我现在就给您预订。 |