2013年ESL之商务英语 20 Working With the IT Department（在线收听）

Working With the IT Department 

Whenever I have a technology problem at work, I try to solve it myself. It’s not that I know a lot of about technology. In fact, the opposite is true. I’m pretty much a computer illiterate, but I still try. 

Why do I bother? The answer is the IT department in my company. Every time I consult one of the IT specialists, they make me feel like an idiot. But this time, I had no choice but to call in the experts. 

...

Leah: What seems to be the problem here? 

Steve: My computer is acting up and I can’t get this file to open. 

Leah: Move. Let me take a look. Ha, of course your computer is acting up. I don’t know what you did to it, but it’s really screwed up. 

Steve: I’m not sure how I could have done that. 

Leah: Me neither. This is configured all wrong. And the reason you can’t open this file is because it’s encrypted. Did that occur to you? 

Steve: No, I guess I didn’t. 

Leah: I’ll fix everything, but try not to screw it up again. 

Steve: I’ll do my best.

...

See what I mean? 

Script by Dr. Lucy Tse