We have already shipped the goods.

　　A: I'm calling to tell you that the merchandise ordered last month has not arrived yet.

　　B: I'm sorry,hold on a moment.I'll check it out.

　　But we have already shipped it to you last month.

　　Would you like us to contact the express company to know what's going on?

　　A: Please find out the reason as soon as possible.We are in bad need of it.

　　B: Ok,I am terribly sorry for the trouble you are getting into.

　　We will contact you first thing, once we know the reason.

　　提前交货 advance your shipment

　　A: Could you do something to advance your shipment?

　　B: It's hard to say.But why?

　　A: We expect the goods to be on the market before the end of December

　　to catch up with the Spring Festival sales.

　　B: I can understand your position.We cannot make any promise,but we'll try our best.

　　准时发货 prompt shipment

　　A: May I know the definite date of delivery?

　　B: Let me check.Well,in October.

　　A: Is there any possibility for you to ensure prompt shipment?

　　B: We assure you that shipment will be made no later than the first half of October.

　　分批发运

　　partial shipment =ship by installment

　　A: We hope that partial shipment is allowed.

　　B: Could you explain in detail?

　　A: Shipping the goods is to be made in three equal monthly installments.

　　B: How about 60% for the first load,then 20% each?

　　交货日期 delivery date

　　A: I don't think we can meet the delivery date you suggest.It's too soon.

　　A: Well,is it possible for you to effect shipment by the middle of June?

　　B: The earliest we can do is by the end of June.

　　延长交货期

　　extend the delivery period

　　A: Couldn't you extend the delivery period by two weeks？

　　That would make things much easier for us.

　　B: Well,you know the time of shipment means a lot to us.

　　A: I can understand,but our company is fully committed at the moment,and hundreds of clients are placing orders for delivery these days.

　　B: I see.OK,that's agreed then.

　　运到之货情况良好。

　　The shipment has arrived in good condition.

　　A: I'm calling to tell you the shipment has arrived in good condition.

　　B: That's good!This is our first transaction.

　　I hope you'll be entirely satisfied with this initial shipment.

　　A: Quite satisfied.I'm looking forward to our future cooperation.

　　对今后装运的货，请多加注意。

　　Please handle future shipments with more care.

　　A: I've got a bone to pick with you over your last shipment to Dalian.

　　A part of the goods were damaged in transit.

　　B: I'm very sorry to hear that.

　　A: Please handle future shipments with more care.

　　B: We'll take great care.