A: How may I help you?

B: I couldn't find the book I was looking for.

A: Have you checked the database?

B: I checked.

A: Was it on the shelf?

B: It should have been, but it wasn't.

A: Maybe someone took it.

B: Will you be getting another copy anytime soon?

A: I'm sure we will.

B: Would you be able to reserve it for me?

A: I sure will.

B: Thank you very much.