A: I'm calling today about a bill that I never received.

B: Can you tell me which credit card it was for?

A: It was for my Master Card.

B: You should've gotten that bill two weeks ago.

A: I haven't got it in the mail yet.

B: The computer is showing that all bills have been mailed.

A: What am I supposed to do about my bill then?

B: Maybe you should call your post office.

A: But if it's their mistake, can I get an extension on my bill payment?

B: Yes, but you will need to send us proof of their mistake.

A: Thank you very much for your help.

B: No problem. Enjoy the rest of your day.