巧妙拒绝别人-使用非防卫性语言,但一定要表述清楚(10)(在线收听) |
巧妙拒绝别人
Make sure your words are non-defensive but clearly stated
使用非防卫性语言,但一定要表述清楚
No one wins when a requestor reads your softly spoken no as a yes or a maybe.
Long, detailed explanations are usually read as defensive or confrontational.
The answer should be strong and non-emotional. Justsay no clearly, and smile as you say it.
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