巧妙拒绝别人-使用非防卫性语言,但一定要表述清楚(10)(在线收听

巧妙拒绝别人
 
Make sure your words are non-defensive but clearly stated
 
使用非防卫性语言,但一定要表述清楚
 
No one wins when a requestor reads your softly spoken no as a yes or a maybe.
 
Long, detailed explanations are usually read as defensive or confrontational.
 
The answer should be strong and non-emotional. Justsay no clearly, and smile as you say it.
 
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