情景英语口语100主题 030hotels酒店（在线收听） |
| 030 hotels Words Facilities swimming pool reception(ist) porter/bell hop waiter/waitress tip mini bar maid Wake-up call complimentary concierge luggage/baggage Phrases Book a room make a reservation check into a hotel check out of a hotel order room service Use the facilities book in advance pay the bill turn down service internet assess business centre Beauty parlor Beginner A; good morning! The hingland hotel. How may I help you? B: good morning. I’d like to book a room for Friday night and Saturday night. A: certainly. What kind of room would you like? B: a single room please. I hope you’re not fully booked. A; a single room? That’s fine. In whose name shall I make the booking? B; jones. According to your website, the nightly rate is $50, including breakfast. A: we offer a 20% discount for guests staying of Friday and Saturday. The total cost will be $80, including breakfast. B: thank you very much. I look forward to seeing you on Friday. A; could I just take your credit card number please? I should mention that there is a cancellation charge of $20. B: that’s fine. My credit card number is … Intermediate A; did you enjoy your weekend at the highland hotel? I heard it’s and excellent place to stay and has good facilities. B: I had a wonderful time. The rooms are not very big, but they are well furnished. The restaurant is excellent and reasonably priced. There’s a sauna a Jacuzzi. A: do they have a swimming pool? B: no, they don’t. they have a beauty parlor, but I didn’t go there. A: what’s the service like? B; it’s very good. Check in and check out only took a few minutes. The wait staff is very good. A waiter recommended their baked fish, which tasted wonderful. The hotel was quite full, so I’d suggest making a reservation if you intend to go there. The hotel offers a discount at the weekends. A: it sounds perfect. Did you have any complaints at all? B; there was a problem with the internet access, so I couldn’t check my email, but I didn’t complain about it to the management. A; I suppose you were happy to forget about the outside world. B; yes, I was. Here’s their business card. A; thanks. Was there a mina bar in the room? B; no, there wasn’t. there is a bar on the ground floor and of course you can buy drinks in the restaurant to go with your meal. A: one of the things I dislike about hotels is that everyone expects tips. B: I know. At the hingland hotel, they have an interesting policy. When you check out, you put some money in a special box at reception. Each evening, the money in the box is shared equally by the hotel staff. |
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