客房服务

　　(A=Housemaid B=Female Guest C=Male Guest)

　　(A=客房服务员 B=女客人 C=男客人)

　　A: Good morning, madam and sir. May I do the turn down service for you now?

　　晚上好，夫人，先生。我现在可以为您收拾房间了吗？

　　B: Oh, thank you. But you see, we are having some friends over. We're going to have a small party here in the room. Could you come back in three hours?

　　噢，谢谢，但是你看我们邀请了一些朋友过来聚一聚。一会儿还要在房间里开个小派对，你三个小时以后再过来整理好吗？

　　A: Certainly, madam. I'll let the overnight staff know. They will come then.

　　当然可以，夫人。我会转告夜班服务员三个小时以后过来。

　　B: That's fine. Well, our friends seem to be a little late. Would you tidy up a bit in the bathroom? I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water. We'd treat our guests to typical Chinese tea.

　　很好，我的朋友估计要迟到一会儿，你可以帮我整理一下浴室吗？我刚刚洗完澡，弄的一团糟。另外再帮我们拿一壶刚烧开的热水，我们要为客人泡正宗的中国茶。

　　A: Yes, madam. I'll bring in some fresh towels together with the drinking water.

　　好的，太太。我会把新毛巾和热水一块儿拿来。

　　B: OK.

　　好的。

　　A: (Having done all on requests) It's growing dark. Would you like me to draw the curtains for you, sir and madam?

　　（按客人要求做完后）天黑下来了，要不要我帮你们把窗帘拉走，先生，太太？

　　C: Why not? That would be so cozy.

　　为什么不呢？这样更惬意。

　　A: May I turn on the lights for you?

　　要我为您打开灯吗？

　　C: Yes, please. I'd like to do some reading.

　　好的，请打开吧。我想看会儿书。

　　A: Yes, sir. Is there anything I can do for you?

　　好的，先生。您还有什么吩咐吗？

　　C: No more. You're a smart girl indeed. Thank you very much.

　　没有了，你真是个聪明的女孩儿，非常感谢。

　　A: I'am always at your service. Goodbye, sir and madam, and do have a very pleasant evening.

　　乐意为您效劳。再见，先生，太太。希望你们度过一个愉快的夜晚。

　　1. “do the turn down service”在此意为“整理房间”。

　　2. turn down vt.

　　(1) 关小，调低

　　eg. Could you turn the radio down a bit?

　　你能把收音机的音量调一些吗？

　　(2) 拒绝

　　eg. Their claim had been turned down.

　　他们的要求遭到拒绝。

　　3. at your service 听候吩咐；乐意效劳

　　eg. We are ready to be at your service and await your order.

　　感谢有这个荣幸为您服务，并静待您的订单。

　　eg. If you need advice, I am at your service.

　　你要是需要参考意见，我随时可以帮你点儿忙。