Customer Service: Pacific Bell. May I help you?

 

Jefferey: I'd like to have my phone disconnected.

 

Customer Service: May I ask why?

 

Jefferey: Well, I'm graduated and am moving to California for a new job there.

 

Customer Service: Congratulations!

 

Jefferey: Thanks.

 

Customer Service: All right. May I have your phone number, please?

 

Jefferey: Sure. My phone number is 377-765-8769.

 

Customer Service: And the name on the account, please?

 

Jefferey: My name is Jefferey Schaefer.

 

Customer Service: For security purposes, Mr. Schaefer, may I have your date of birth, please?

 

Jefferey: It's June 5, 1978.

 

Customer Service: Thank you. Now, when would you like it to be disconnected?

 

Jefferey: Tomorrow by 5:00 PM.

 

  Customer Service: Sure. The telephone will be disconnected at 5:00 PM tomorrow.