商务口语天天说 怎样向客户做解释(在线收听) |
第一句:Well, it will probably take another few weeks. 嗯,可能还需要几个星期的时间。 A: I don't understand this. 我弄不明白。 B: What? 怎么了? A: When exactly are you going to finish this job? 你们到底什么时候才能完成这项工作? B: Well, it will probably take another few weeks. 嗯,可能还需要几个星期的时间。 第二句:I realize it appears simple enough, but there is a lot of red tape to wade through. 我知道,这工作看上去是简单,却有许多公文手续需要办理。 A: I realize it appears simple enough, but there is a lot of red tape to wade through. 我知道,这工作看上去是简单,却有许多公文手续需要办理。 B: Fair enough, but I'm still a bit unclear about the details. Could you go over the main points with me again? 情有可原,但是具体细节我还是不清楚。你可以把一些要点再给我解释一遍吗? A: I'd be glad to. Why don't you come into my office? 非常乐意。请到我办公室来谈好吗?
老客户的重要程度在这里就不再说,任何从事销售工作的人都深知。老客户的维护成本远低于新客户开发成本,且维护好已有客户,让已有客户商量比开发新客户要容易得多。 其他表达法: I'm glad I was able to help. 能帮助您我很高兴。 Please call me if you have any more questions. 再有问题请打电话给我。 |
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