A: I need to speak with the manager right away.
B: The manager is not here right now. May I take a message?
A: Our key doesn’t seem to be working in our lock.
B: How many times have you used this key in the lock?
A: We have already used this key successfully before.
B: Does the key fit in the lock?
A: It is really hard to get it into the lock, but it does go in.
B: Make sure you are on the top lock. Put the key in and try turning it to the right.
A: I can’t get it to work.
B: Could you return to the manager’s office? I have another key that I would like you to try.
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