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(单词翻译:双击或拖选)
Most U.S. companies act swiftly and forcefully to root out discrimination based on race, sex, age, or appearance when they discover it. And there are good reasons to do so: intolerance on the job hurts morale1 and productivity. It's illegal under civil-rights laws. And offending companies can face expensive lawsuits2 and ruinous publicity3.
Steve Robbins' book of short stories about diversity emphasized its importance, not just to worker morale but also to a company's credibility and image
But Steve Robbins, a business consultant4 who specializes in diversity issues, points out that not all intolerance on the job is clear-cut, easy to spot, or even conscious and deliberate. In a country in which, according to a Washington Post-ABC News poll this month, 3 in 10 Americans still admit to feelings of racial bias5, prejudice can bubble up in subtle ways.
Leadership that include men and women and different ethnic6 groups is more than a cosmetic7 statement. It tells employees that varied8 viewpoints are welcome
So-called harmless jokes around the office water cooler aren't so harmless to those being mocked. And Robbins says such behavior can fester when executives and department heads – no matter how sensitive and enlightened they may see themselves – are part of what he calls an all-white boys' club; they can easily miss offensive innuendos9 or shrug10 them off as no big deal.
Humor in the workplace can be a tonic11. Or it can be toxic12, if the jokes are at one person or one group's expense
Other signs of what Robbins calls unintentional intolerance at work include high turnover13 among women and people of color. He says it's a red flag when these folks get the lion's share of poor performance evaluations14. Workplace stress, lack of promotion15 opportunities, and what he calls flat-out exclusion16 can sometimes explain their inadequate17 productivity.
Steve Robbins notes that biases18 can be deeply and darkly held and are hard to change. But companies that allow even unintented intolerance to turn into offensive behavior are asking for trouble. Big trouble.
[Steve Robbins is the author of What If? Short Stories to Spark Diversity Dialogue, published by Davies-Black.]
1 morale | |
n.道德准则,士气,斗志 | |
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2 lawsuits | |
n.诉讼( lawsuit的名词复数 ) | |
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3 publicity | |
n.众所周知,闻名;宣传,广告 | |
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4 consultant | |
n.顾问;会诊医师,专科医生 | |
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5 bias | |
n.偏见,偏心,偏袒;vt.使有偏见 | |
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6 ethnic | |
adj.人种的,种族的,异教徒的 | |
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7 cosmetic | |
n.化妆品;adj.化妆用的;装门面的;装饰性的 | |
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8 varied | |
adj.多样的,多变化的 | |
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9 innuendos | |
n.影射的话( innuendo的名词复数 );讽刺的话;含沙射影;暗讽 | |
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10 shrug | |
v.耸肩(表示怀疑、冷漠、不知等) | |
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11 tonic | |
n./adj.滋补品,补药,强身的,健体的 | |
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12 toxic | |
adj.有毒的,因中毒引起的 | |
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13 turnover | |
n.人员流动率,人事变动率;营业额,成交量 | |
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14 evaluations | |
估价( evaluation的名词复数 ); 赋值; 估计价值; [医学]诊断 | |
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15 promotion | |
n.提升,晋级;促销,宣传 | |
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16 exclusion | |
n.拒绝,排除,排斥,远足,远途旅行 | |
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17 inadequate | |
adj.(for,to)不充足的,不适当的 | |
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18 biases | |
偏见( bias的名词复数 ); 偏爱; 特殊能力; 斜纹 | |
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