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商务英语情景口语 early days

时间:2021-07-23 08:43来源:互联网 提供网友:nan   字体: [ ]
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    (单词翻译:双击或拖选)

Luke: Thank you again, sir, and I hope you’ll stay with us again the next time you’re in Brighton.

Male guest: Thank you. You’ve been very helpful.

Luke: Yes, madam? Can I help you?

Female1 guest: Good morning. My name is Campbell, Mrs Ruth Campbell. I have a reservation2 for two nights?

Luke: Right, Mrs Campbell. Let me see. Yes, you’ve asked for a quiet single room with direct internet access, yes?

Female guest: That’s right. Oh and I am hoping to meet some business associates in the hotel tomorrow afternoon. Do you have a conference room available?

Luke: I’ll look into that right away madam, but I shouldn’t think that would be a problem.

Female guest: Thanks very much.

Luke: I’ll just get someone to take your bags to your room madam. (Luke: Andrej, bags to 308 please! Andrej: Yeah, right away!) It’s room 308 on the third floor, madam – a nice quiet room at the back of the hotel. There’s you keycard. (Guest: Thank you) Could I just take your credit3 card number, please?

Female guest: Yes, here you are. 

Luke: That’s all fine.

Female guest: Good. Thanks very much.

Luke: I hope you enjoy your stay, madam.

Female guest: Thank you – Oh, and what time is breakfast served?

Luke: From 7.30 until 10.30 in the main restaurant on the first floor, madam.

Female guest: Thanks.

Luke: You’re welcome.

(Naomi comes to hotel reception)

Luke: Hi Naomi – your shift4 starting soon?

Naomi: Hi Luke! Yeah, I’ve come in a bit early actually. I’ve still got to try and learn all the menu items before service!

Luke: Don’t worry, it’s only your first week - you’ll soon pick things up!

Naomi: I hope so, Luke. But I have to tell you that I find Roberto really scary! I’m worried I’ll get an order wrong and he’ll start shouting at me…

Luke: Roberto! Nah! He’s a softie – it’s just his Italian nature – all chefs shout a lot – don’t worry –i t doesn’t mean…

Steve: Luke, have you seen Jenny?

Luke: Eh, yes Steve. I saw her go over to the restaurant about 5 minutes ago, why?

Steve: Nothing, nothing, you’ll find out soon enough!

Luke: Now what was all that about?

Naomi: Don’t ask me. Who’s Jenny?

Luke: Jennifer Wong. She’s the front-of-house manager.

Naomi: I thought Steve Sciberras was the manager?

Luke: No, Steve is the hotel manager but Jenny is front of house – she looks after the reception area and training and stuff5. Hmm…I wonder what’s up – Steve isn’t usually so excitable…

Naomi: He must have got some good news!

Luke: Yeah, looks like it! He may have won the lottery6!

Naomi: Hmm – I don’t know about that but I think I’ll go over to the restaurant and see what’s happening just in case!

Luke: Ok see you later.

Luke: Good afternoon, reception. Luke Williams speaking. Yes, we serve supper from six o’clock…

(Marina comes to hotel reception) 

Marina: Hiya Luke. How’s it going?

Luke: Oh hello Marina, fine thanks. How are things with you? How come you are away from the restaurant? Isn’t managing the restaurant a full-time7 job these days?

Marina: Oh, everything’s good thanks – and the restaurant can survive for a few minutes without me, I hope! I have come to tell you that Steve has asked all of us to meet up in the restaurant at 5 – can you get someone to cover you for 10 minutes?

Luke: Sure, I guess so. But what’s up? Has Steve got some special news for us?

Marina: Yes, in a way - but I can’t tell you what at the moment.

Luke: Oh come on , that’s not fair – how come all the managers know what’s going on and the rest of us don’t?!

Marina: Well, there’s a good reason for that Luke. You just be in the restaurant at 5 and all will be revealed8 I promise you…

Luke: I’ll be there – I don’t want to miss out if there is any money going around…

Marina: What?

Luke: On nothing, I was just chatting with Naomi and wondering if maybe Steve had won the lottery!

Marina: Hmm...he might have I suppose, but that is not why we are meeting, I’m afraid!

Luke: Oh, by the way, how is Naomi getting on? She’s really nice. I really like her.

Marina: Oh she is doing pretty well, I think. She’s such a friendly, helpful girl - and luckily she isn’t as clumsy9 as the last waitress we had – what was her name…Sarah? I think she only lasted 3 days, and in that time she broke just about everything she handled!

Luke: Well, Roberto can seem a bit intimidating10 when you first meet him, and it does tend to make people nervous you know.

Marina: Yeah, but you know him, his bark is a lot worse than his bite – and he is the best chef we have ever had! Well, I had better get back and make sure he isn’t intimidating Naomi! See you in a bit!

Luke: Cheers.

(During the meeting)

Steve: Ahem, if I can have your attention please. Thank you, thank you.

Steve: Hello everyone, thanks for coming. Now you may be wondering why I have called everyone together. Well, I have got some really great news for us all. This morning I received a very important phone call. And if all goes well, we could be hosting a rather important 3-day conference! 


点击收听单词发音收听单词发音  

1 female 3kSxf     
adj.雌的,女(性)的;n.雌性的动物,女子
参考例句:
  • We only employ female workers.我们只雇用女工。
  • The animal in the picture was a female elephant.照片上的动物是头母象。
2 reservation VWBxo     
n.保留条件,限制条件;预订座位
参考例句:
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 credit pOGzH     
n.信用,荣誉,贷款,学分;v.归功于,赞颂,信任
参考例句:
  • I credit him with a certain amount of sense.我认为他有一定的见识。
  • He got the credit,and we did the dirty work.他得荣誉,我们做不讨好的工作。
4 shift 4yAwt     
n.交换,变化,移动,接班者;vt.更替,移转,变声;vi.改变,定责,更衣
参考例句:
  • Lend me a hand to shift this box,will you?来帮一下忙,把这箱子搬开,好吗?
  • A sudden shift in the wind warned of the coming storm.风向的突然改变预示暴风雨来临。
5 stuff Itsw1     
n.原料,材料,东西;vt.填满;吃饱
参考例句:
  • We could supply you with the stuff in the raw tomorrow.明天我们可以供应你原材料。
  • He is not the stuff.他不是这个材料。
6 lottery 43MyV     
n.抽彩;碰运气的事,难于算计的事
参考例句:
  • He won no less than £5000 in the lottery.他居然中了5000英镑的奖券。
  • They thought themselves lucky in the lottery of life.他们认为自己是变幻莫测的人生中的幸运者。
7 full-time SsBz42     
adj.满工作日的或工作周的,全时间的
参考例句:
  • A full-time job may be too much for her.全天工作她恐怕吃不消。
  • I don't know how she copes with looking after her family and doing a full-time job.既要照顾家庭又要全天工作,我不知道她是如何对付的。
8 revealed 29a8fdd8696d7b677a37f8957897d3ff     
v.显示( reveal的过去式和过去分词 );揭示;泄露;[神学]启示
参考例句:
  • They revealed to me that the experiment had failed. 他们向我透露试验失败了。 来自《简明英汉词典》
  • His insincerity is revealed by the quick goggle of his eyes. 他眼睛的快速转动泄露了他的不诚。 来自《简明英汉词典》
9 clumsy ZqUz7     
adj.笨手笨脚;不圆滑的,缺乏技巧的
参考例句:
  • He is clumsy with his hands.他的一双手很笨。
  • Its body looks heavy and clumsy when it has eaten its fill.它步态蹒跚,吃饱了的身体更显得笨拙可笑。
10 intimidating WqUzKy     
vt.恐吓,威胁( intimidate的现在分词)
参考例句:
  • They were accused of intimidating people into voting for them. 他们被控胁迫选民投他们的票。
  • This kind of questioning can be very intimidating to children. 这种问话的方式可能让孩子们非常害怕。
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TAG标签:   商务英语  情景口语
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