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(单词翻译:双击或拖选)
A: Hello, I am calling about my cable1 service.
B: What's the problem?
A: For the past week my cable hasn't been working.
B: I apologize, but the cable has been down lately.
A: Do you know when it is going to start working again?
B: Give it a couple days, and it should be back on.
A: Will I still have to pay for the cable while it's not working?
B: Since it's not working, I'm going to give you a credit2.
A: So I don't have to pay anything?
B: You won't pay anything until your cable starts working again.
A: Okay, thank you very much for your help.
B: No problem. Thank you for being so understanding.
1 cable | |
n.缆绳,索;电缆;电报;vt.电汇,打电报 | |
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2 credit | |
n.信用,荣誉,贷款,学分;v.归功于,赞颂,信任 | |
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