英语PK台 第230期:美国爆红暖心小视频《菇凉与收银员》

 A POWERFUL MESSAGE

Background:

Woman named Paige Yore shares her experience with a cashier at Walmart store; spreads powerful message: You have to treat the people the way you like to be treated. This video posted to Facebook by Yore regarding her experience at Walmart on Friday has been viewed more than 14 million times. Posted 5:04 pm, December 6, 2015, by Katie DeLong, Updated at 05:09pm, December 6, 2015

Section 1:

Happy Friday everybody. I just had this experience and it really touched upon me: no matter where we are and what we are doing we are there for a reason. Plans change, people go places for a reason.

I am in downtown Pueblo¹ this Walmart waiting in line for, like, 20 minutes. And this young cashier, 16 maybe, young man, he's having hell. He can't ring anything up. He can't remember the code. He's taking deep breath. I thought to myself: I wonder what's the hell happened to him this morning, you know, has made this day just bad. And I am irritating because I've been waiting forever. And there is this lady started to lay into this young man: "You suck at customer service! I don't know why you ever — I don't know how you ever got hired here," just being so rude to this young man. We, finally I helped her to get all groceries all loaded up just to get her hell out of there. And she runs her card and gets declined. Then she really lays into this kid — like it's his fault: "He can't run the computer, and 'there's money in my account. I just transferred it in. It's you dumbass that can't — it goes off on this kid.

And I go up there and say: "mamma, maybe you should just step aside and let us cash out. This young man is obviously having a bad day, like, let it go, you know. It's not his fault or you don't have money or whatever is the case. So this young kid just stopped in his track behind the counter and starts to cry. And he comes around the bagging area and he just hugs me. I'm like, weirded out and I hug him back and he's sobbing³. And he finally gets together and I am, like: "it's ok, it's ok, you know everybody has a rough day." And he said: "no, no, no, you don't understand." I said: "are you ok?" he said: "Ma'am, my mom just committed suicide this morning — and I have to work because I have to pay our rent, and I have to pay our bills. And I don't even have a mom anymore. And this lady is just yelling at me." I started to cry and I said: "you know, hang in there, life is so hard. And it's gonna be ok. It will be ok."

Vocabulary：

Ring up, lay into, goes off on someone, weird² out, get together, hang in

Section 2:

So this lady's standing⁴ there, absolutely humiliated⁵, in front of, there's thousands of people there, this place's a zoo. And this young man is just crying. I gave him all the money I have in my purse. And he can't even get together. The manager came over and he's just crying, crying, crying.

That just showed me no matter what, even if your custom service sucks. Even if, whatever happens- somebody is rude to you being your customer service, don't jump down their throat because they are fighting a battle that none of us know about. Just like all of us, we all have stuff on our lives that is hard. And some days just suck. But we just have to be thankful to be alive, and treat other people like you want to be treated. Don't lay into somebody like that because you never know what's going on in their life." I love all of you. I hope you have the best weekend. I'll talk to you soon.

Vocabulary：

jump down one's throat

1 pueblo   

n.（美国西南部或墨西哥等）印第安人的村庄

参考例句：

• For over 2,000 years,Pueblo peoples occupied a vast region of the south-western United States.在长达2，000多年的时间里，印第安人统治着现在美国西南部的大片土地。
• The cross memorializes the Spanish victims of the 1680 revolt,when the region's Pueblo Indians rose up in violent protest against their mistreatment and burned the cit

2 weird   

adj.古怪的，离奇的；怪诞的，神秘而可怕的

参考例句：

• From his weird behaviour,he seems a bit of an oddity.从他不寻常的行为看来，他好像有点怪。
• His weird clothes really gas me.他的怪衣裳简直笑死人。

3 sobbing   

<主方>Ⅰ adj.湿透的

参考例句：

• I heard a child sobbing loudly. 我听见有个孩子在呜呜地哭。
• Her eyes were red with recent sobbing. 她的眼睛因刚哭过而发红。

4 standing   

n.持续，地位；adj.永久的，不动的，直立的，不流动的

参考例句：

• After the earthquake only a few houses were left standing.地震过后只有几幢房屋还立着。
• They're standing out against any change in the law.他们坚决反对对法律做任何修改。

5 humiliated   

感到羞愧的

参考例句：

• Parents are humiliated if their children behave badly when guests are present. 子女在客人面前举止失当，父母也失体面。
• He was ashamed and bitterly humiliated. 他感到羞耻，丢尽了面子。