索赔函电范例

 　　September 4,2000

　　Mr. Rob Subbaraman

　　Export Manager

　　Nusantara Trading Co. Ltd.

　　Jalan Malaks No.51

　　Jakarta

　　Indonesia

　　Dear Mr. Subbaraman,

　　Order NT-20717

　　We have received the documents and taken delivery of the above order which arrived at Kowloon on the M.V. Toho Maru.

　　On checking the goods we found that carton 13 contained only 15,000 Coconut¹ ball pens,although 24,000 had been entered on both the packing list and the invoice².

　　The full consignment³ is urgently required to complete orders for three of our major customers so it is absolutely essential that you ship the additional 9,000 ball pens on the earliest possible flight from Jakarta.

　　This is the third time in the last twelve months that you have short-shipped one of our orders.If there is any further repetition of this we will be forced to look for an alternative supplier.

　　Yours Sincerely,

　　Leung Suet Chan

　　Deputy Manager

1 coconut   

n.椰子

参考例句：

• The husk of this coconut is particularly strong.椰子的外壳很明显非常坚固。
• The falling coconut gave him a terrific bang on the head.那只掉下的椰子砰地击中他的脑袋。

2 invoice   

vt.开发票；n.发票，装货清单

参考例句：

• The seller has to issue a tax invoice.销售者必须开具税务发票。
• We will then send you an invoice for the total course fees.然后我们会把全部课程费用的发票寄给你。

3 consignment   

n.寄售；发货；委托；交运货物

参考例句：

• This last consignment of hosiery is quite up to standard.这批新到的针织品完全符合规格。
• We have to ask you to dispatch the consignment immediately.我们得要求你立即发送该批货物。