电话故障

 　　Key Sentences(重点句子)

　　146．The connection was bad．

　　通话情况很糟。

　　147．There was a lot of echo¹ and I couldn't hear well．

　　回音太多，我听不清楚。

　　148．I'll connect you agian．

　　我再为您接通一次。

　　149．I've just been disconnected from a number．

　　我的电话被打断了。

　　150．Could you speak a little louder，please？

　　您能说大声点吗？

　　151．There's a bad connection．

　　电话连接不好。

　　152．And now there's no answer．

　　现在没有回声。

　　153．Could you tell me if there's something wrong with myphone？

　　是不是我的电话机出了问题？

　　154．I doubt if it's your phone．

　　我想不是因为您的电话机。

　　155．There may be a fault on the line．

　　可能是电话线路出了故障。

　　156． I'll tell our engineers about it．

　　我向工程部报告一下。

　　157．We've checked that line，there was mini fault out it．

　　我们已检查了线路，有一点小故障。

　　158．The number's ringing for you now．It should be all right thistime．

　　对方的电话响了，这次不会有问题了。

　　159．May be the receiver is off the hook²．

　　可能是听筒没放好。

　　160．I can barely³ hear what you are saying．

　　我几乎听不到你在说什么。

　　161．We must have gotten our lines crossed．

　　我们的线路一定和别人的串线了。

　　162．Why don't we hang up and try again？

　　我们何不挂断重打？

　　163．Hello．It's me again．

　　喂，又是我。

　　164．I think my phone is out of order．

　　我想是我的电话坏了。

　　165．But I keep getting a funny noise．

　　但我总听到一种有趣的噪音。

　　166．Are the lines overloaded⁵？

　　是线路超负荷了吗？

　　167．What kind of sound is it making？

　　发出什么样的声音？

　　168．A continuous⁶ beeping sound．

　　是连续的BB声。

　　169．And I can't get a proper dialing tone⁷．

　　我得不到正常的拨号音。

　　170．I'm calling from another line．

　　我现在是用另一个电话打给你。

　　Dialogue A

　　(A：Operator B：Lin Ping)

　　A：Operator．How can I help you？

　　B：Yes．The connection was bad．There was a lot of echo and Icouldn't hear well，will you put me through again？

　　A：I'm awfully⁸ sorry for the trouble．I'll connect you again．

　　(A few minutes later)

　　B：Operator．I've just been disconnected from a number．Couldyou…

　　A：I'm sorry，sir．Could you speak a little louder，please？There'sa bad connection．

　　B：Yes．I've just been disconnected from a number，and nowthere's no answer．Could you tell me if there's somethingwrong with my phone？

　　A：What number were you speaking to，sir？

　　B：2743-1120．

　　A：Oh，2743-1120．I doubt if it's your phone．We've being a lot oftrouble in that area todny．There may be a fault on line．

　　B：Oh，I see．

　　A：I'll tell our engineers about it．Please tell me your name andnumber，I'll call you back soon．

　　B：My name's Lin Ping and my number's 3512-6762．

　　(About ten minutes later)

　　A：(ringing)Hello，is that 3512-6762？

　　B：Yes，it is．

　　A：Mr．Lin．We've checked that line，there was a mini fault on it．

　　The number's ringing for you now．It should be all right thistime．

　　B：Thank you very much．

　　Dialogue B

　　(A：Tom B：Sue)

　　A：Hello，Sue．It's Tom．

　　B：Hi，Tom？

　　A：I've been trying to get hold of you forever．

　　B：Really？I've being stayed at home all day long．

　　A：But your line is always busy．

　　B：Oh．May be the receiver is off the hook．

　　A： I see．I'm calling to invite you to dinner tonight．

　　B：What？I can barely hear what you are saying．

　　A：I'm calling to invite you to dinner tonight．

　　B：The connection is too bad．We must have gotten our linescrossed．

　　A：Why don't we hang up and try again．

　　B：Good idea．

　　(Ringing)

　　A：Hello，It's me，again．

　　B：Oh，Tom．You said a dinner，tonight？

　　A：Yes．

　　B：I can't tonight，mother has a cold，I must stay at home andlook after her．But I'd love to some other night．

　　A：Oh，what's a pity！You'd better set up an appointment to seea doctor as soon as possible．

　　B：Yes．Thank you．

　　A：I'll call you back later，Bye-bye．

　　B：Bye．

　　Dialogue C

　　(A：Operator B：Li Ming)

　　A：Hello．How can I help you？

　　B：Hello．Look，I think my phone is out of order．

　　A：What seems to be the problem？

　　B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise．

　　A：Are you sure it's the right number，sir？

　　B：Yes，I've checked in the telephone book．Are the lines over-loaded？

　　A：What kind of sound is it making？

　　B：A continuous beeping sound．And I can't get a proper dialingtone．I'm calling from another line．

　　A：You may have a fault on your line．I'll report it to the engi-neers．

　　B：Thank you very much for your help．

　　A：Don't mention it．Bye-bye．

　　B：Good-bye．

　　Words and Expressions

　　connection n．连接；联系；关系

　　echo n．回首；回声；反响

　　awfully ad．异常，非常

　　doubt n．怀疑，疑问，疑惑

　　fault n．缺点，毛病

　　engineer vt．设计；建造

　　n．工程师

　　check n．支票；账单；核对

　　mini a．微小的

　　forever ad．永远，总是

　　hook n．钩，钩状物

　　barely ad．勉强，几乎没有

　　cross n．交叉

　　look after 照顾

　　pity v．／n．怜悯，惋惜

　　setup 创立，建立

　　appointment n．约会；任命；选派

　　as soonas 一……就

　　funny a．滑稽的，可笑的

　　overload⁴ v．超负荷

　　continuous a．连续的，继续的

　　mention vt．说到，谈到

1 echo   

n.回音，共鸣；vi.发出回声；vt.模仿，附和

参考例句：

• She shouted on the mountaintop and listened for the echo.她在山顶上大声喊着，然后聆听着回声。
• I should like to echo the words of the previous speaker.我想重复前面一位发言者的话。

2 hook   

vt.钩住；n.钩子，钩状物

参考例句：

• The blacksmith forged a bar of iron into a hook.铁匠把一根铁条锻造成一个钩子。
• He hangs up his scarf on the hook behind the door.他把围巾挂在门后的衣钩上。

3 barely   

adv.仅仅，几乎没有，几乎不

参考例句：

• The male bird is barely distinguishable from the female.雄鸟和雌鸟几乎无法辨别。
• He took barely enough money to keep the children in bread.他赚很少的钱仅够孩子们勉强糊口。

4 overload   

vt.使超载；n.超载

参考例句：

• Don't overload the boat or it will sink.别超载，否则船会沉。
• Large meals overload the digestive system.吃得太饱会加重消化系统的负担。

5 overloaded   

a.超载的，超负荷的

参考例句：

• He's overloaded with responsibilities. 他担负的责任过多。
• She has overloaded her schedule with work, study, and family responsibilities. 她的日程表上排满了工作、学习、家务等，使自己负担过重。

6 continuous   

adj.继续的，连续的，持续的，延伸的

参考例句：

• She finally got in after 10 years'continuous effort.坚持不懈地努力了十年后，她终于当选了。
• We must be continuous to study.我们必须不断学习。

7 tone   

n.语气，音调，气度，色调；vt.（up）增强

参考例句：

• There was a tone of mockery in his voice.他说话的语气含有嘲笑的意味。
• Holmes used an informal,chatty tone in his essays.霍姆斯在文章中语气轻松随便。

8 awfully   

adv.可怕地，非常地，极端地

参考例句：

• Agriculture was awfully neglected in the past.过去农业遭到严重忽视。
• I've been feeling awfully bad about it.对这我一直感到很难受。