纯正地道美语(外教讲解)287：退换商品

　　A: Hi, I would like to return this TV.
您好，我想退掉这台电视机。
B: Sure, do you have the receipt?
没问题。您有发票吗？
A: Yeah here you go. Actually I also want to return this keyboard.
有，给您。我还想把这个键盘也退了。
B: Ok. may I ask what is the reason for returning these products?
好的。我能不能问一句，您为什么要退掉这些？
A: The TV flickers² a lot when I am watching a movie and at times the image is not very clear.
我看电影的时候电视屏幕闪得厉害。而且有时候图像也不清晰。
B: I see, and what about the keyboard?
这样子啊。那键盘呢？
A: I spilled some coffee on it and now it won't work.
我把咖啡洒在上面了，它就不能用了。
B: I am sorry sir, but we can only exchange or refund³ defective⁴ products, we cannot take responsibility for misuse⁵ or damages.
很抱歉，先生。我们不能就这样为您更换损坏的商品或退款。如果是人为原因导致了损坏，我们不能负责。
A: Fine! I don't know why they make these things so delicate anyways.
好吧。真不明白他们为什么把这些东西做得这么不结实。
重点讲解：
receipt n. 收据，发票
flicker¹ v. 闪烁，颤动
She was reading by the flickering⁶ light of the candle.
她借着闪烁的烛光读书。
spill v. 泼，洒，溅
Who spilt ink on my notebook?
谁把墨水泼在我的笔记本上了?
refund v. 退还，归还，退款
If the shoes do not wear well the shop will refund the money.
如果鞋不经穿，商店将退还你钱。
defective adj. 有缺陷的，缺损的，不完美的
misuse n./v. 误用，滥用
It is wrong to misuse our natural resources.
滥用我们的自然资源是不对的。
delicate adj. 易碎的，纤弱的，娇贵的
Take care with these delicate flowers.
当心这些娇嫩的鲜花。
 

1 flicker   

vi./n.闪烁，摇曳，闪现

参考例句：

• There was a flicker of lights coming from the abandoned house.这所废弃的房屋中有灯光闪烁。
• At first,the flame may be a small flicker,barely shining.开始时，光辉可能是微弱地忽隐忽现，几乎并不灿烂。

2 flickers   

电影制片业； （通常指灯光）闪烁，摇曳( flicker的名词复数 )

参考例句：

• The fire flickers low. 炉火颤动欲灭。
• A strange idea flickers in my mind. 一种奇怪的思想又在我脑中燃烧了。

3 refund   

v.退还，偿还；n.归还，偿还额，退款

参考例句：

• They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
• We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。

4 defective   

adj.有毛病的，有问题的，有瑕疵的

参考例句：

• The firm had received bad publicity over a defective product. 该公司因为一件次品而受到媒体攻击。
• If the goods prove defective, the customer has the right to compensation. 如果货品证明有缺陷， 顾客有权索赔。

5 misuse   

n.误用，滥用；vt.误用，滥用

参考例句：

• It disturbs me profoundly that you so misuse your talents.你如此滥用自己的才能，使我深感不安。
• He was sacked for computer misuse.他因滥用计算机而被解雇了。

6 flickering   

adj.闪烁的，摇曳的，一闪一闪的

参考例句：

• The crisp autumn wind is flickering away. 清爽的秋风正在吹拂。
• The lights keep flickering. 灯光忽明忽暗。